Lisa Bowdle
Killeen,TX
Summary
Reliable employee seeking [Job Title] position. Offering excellent communication and good judgment.
Overview
15
15
years of professional experience
Work History
Caregiver
My Mother
Killeen, Texas
01.2019 - 07.2021
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation and medication reminders.
- Provided safe mobility support to help patients move around personal and public spaces.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Provided transportation to doctor's appointments, grocery stores, salons and barbershops.
- Shopped for groceries regularly in order to keep house stocked with necessities.
Call Center Representative
Teleperformance
Killeen, Texas
12.2018 - 01.2019
- Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions.
Customer Service Associate/Cashier
Hobby Lobby
Rancho Mirage, CA
10.2017 - 02.2018
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Restocked and organized merchandise in front lanes.
- Collected and authorized payments of guests.
- Answered questions about store policies and addressed customer concerns.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Maintained cash drawer of $[Amount] or more per shift.
- Greeted over [Number] patients per day.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Executes excellent sales floor merchandising and selling
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction
Customer Service Associate
Kmart, Sears Holding
Indio, CA
11.2012 - 12.2016
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Informed customers about special promotions and provided detailed information for various products.
- Developed and actualized customer service initiatives to decrease wait times.
- Executes excellent sales floor merchandising and selling.
- Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
- Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.
- Offered basic technical support for clients on wide range of company products.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services and company information.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction
- Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy
Cashier/Customer Service Associate
Walmart
La Quinta, CA
09.1998 - 05.2006
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Collected and authorized payments of guests.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Maintained cash drawer of $[Amount] or more per shift.
- Checked identification for proof-of-age for alcohol and tobacco sales.
- Greeted over [Number] patients per day.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Learned [Job title] and [Job title] positions and provided backup at key times.
- Set up new sales displays each [Timeframe].
- Answered questions about store policies and addressed customer concerns
- Helped customers complete purchases, locate items and join reward programs
- Worked flexible schedule and extra shifts to meet business needs
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales
- Greeted customers entering store and responded promptly to customer needs
- Restocked and organized merchandise in front lanes
- Stocked, tagged and displayed merchandise as required
- Created price tags and merchandise signs
Skills
- Flexible schedule and availability
- Verbal and written communication skills
Timeline
Caregiver
My Mother
01.2019 - 07.2021
Call Center Representative
Teleperformance
12.2018 - 01.2019
Customer Service Associate/Cashier
Hobby Lobby
10.2017 - 02.2018
Customer Service Associate
Kmart, Sears Holding
11.2012 - 12.2016
Cashier/Customer Service Associate
Walmart
09.1998 - 05.2006