Summary
Overview
Work History
Skills
Timeline
Generic

Lisa Bowdle

Killeen,TX

Summary

Reliable employee seeking [Job Title] position. Offering excellent communication and good judgment.

Overview

15
15
years of professional experience

Work History

Caregiver

My Mother
Killeen, Texas
01.2019 - 07.2021
  • Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation and medication reminders.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Provided transportation to doctor's appointments, grocery stores, salons and barbershops.
  • Shopped for groceries regularly in order to keep house stocked with necessities.

Call Center Representative

Teleperformance
Killeen, Texas
12.2018 - 01.2019
  • Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions.

Customer Service Associate/Cashier

Hobby Lobby
Rancho Mirage, CA
10.2017 - 02.2018
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Restocked and organized merchandise in front lanes.
  • Collected and authorized payments of guests.
  • Answered questions about store policies and addressed customer concerns.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Maintained cash drawer of $[Amount] or more per shift.
  • Greeted over [Number] patients per day.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Executes excellent sales floor merchandising and selling
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction

Customer Service Associate

Kmart, Sears Holding
Indio, CA
11.2012 - 12.2016
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Informed customers about special promotions and provided detailed information for various products.
  • Developed and actualized customer service initiatives to decrease wait times.
  • Executes excellent sales floor merchandising and selling.
  • Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
  • Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.
  • Offered basic technical support for clients on wide range of company products.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Responded to customer requests for products, services and company information.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction
  • Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy

Cashier/Customer Service Associate

Walmart
La Quinta, CA
09.1998 - 05.2006
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Collected and authorized payments of guests.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Maintained cash drawer of $[Amount] or more per shift.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Greeted over [Number] patients per day.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Learned [Job title] and [Job title] positions and provided backup at key times.
  • Set up new sales displays each [Timeframe].
  • Answered questions about store policies and addressed customer concerns
  • Helped customers complete purchases, locate items and join reward programs
  • Worked flexible schedule and extra shifts to meet business needs
  • Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales
  • Greeted customers entering store and responded promptly to customer needs
  • Restocked and organized merchandise in front lanes
  • Stocked, tagged and displayed merchandise as required
  • Created price tags and merchandise signs

Skills

  • Flexible schedule and availability
  • Verbal and written communication skills

Timeline

Caregiver

My Mother
01.2019 - 07.2021

Call Center Representative

Teleperformance
12.2018 - 01.2019

Customer Service Associate/Cashier

Hobby Lobby
10.2017 - 02.2018

Customer Service Associate

Kmart, Sears Holding
11.2012 - 12.2016

Cashier/Customer Service Associate

Walmart
09.1998 - 05.2006

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Lisa Bowdle