Hotel Lounge Manager
Fairfield Inn And Suites Marriott
Broomfield, CO
06.2018 - 03.2020
- Reviewed financial statements regularly to identify opportunities for cost savings or revenue increases.
- Collaborated with vendors to ensure timely delivery of goods and services.
- Resolved customer complaints in an efficient manner while maintaining excellent customer relations.
- Developed and maintained a high level of cleanliness and sanitation standards in all areas of the lounge.
- Maintained accurate records of sales
- Organized special events, such as happy hours and wine tastings, to promote business growth.
- Supervised staff in providing customer service to guests.