Lisa Bowser
Summary
Resourceful Community Association Manager aiming to leverage years of community management success to help perpetuate the mission. Eager to fulfill a role in which commitment to community resident safety and satisfaction will be highly valued.
Overview
8
8
years of professional experience
Work History
Community Association Manager
Precedent Hospitality And Property Management
Ft Myers, FL
04.2023 - Current
- Ensured compliance with all applicable laws and regulations governing the operation of a community association.
- Investigated complaints from homeowners about violations of established rules or regulations.
- Advised board members on best practices when it comes to managing a successful Community Association.
- Resolved conflicts between residents regarding matters pertaining to rules or regulations within the community association.
- Monitored daily operations of staff members responsible for maintaining common areas within the community association.
- Developed and implemented policies, procedures, and regulations for the community association.
- Performed administrative tasks such as filing documents, preparing reports, and responding to inquiries from residents.
- Managed contractors hired to perform services such as landscaping or snow removal in common areas.
- Conducted inspections of common areas in order to identify any maintenance or repair needs.
- Coordinated meetings with board members to discuss issues related to the management of the community association.
- Prepared monthly newsletters informing residents about upcoming events and activities taking place within their neighborhood.
- Collaborated with board members in creating an annual budget for operating expenses incurred by the Community Association.
- Reviewed contracts submitted by vendors prior to approval by board members.
- Demonstrated in-depth knowledge of community rules and regulations.
- Facilitated timely resolution to neighborhood challenges and tenant complaints.
- Coordinated and negotiated service agreements for trash removal, landscaping and other property services.
- Planned, scheduled and coordinated general maintenance or repairs for commercial or residential properties.
On-Site CAM
Colony Inn
Sanibel, FL
01.2017 - 04.2023
- Ensured compliance with all applicable laws and regulations governing the operation of a community association.
- Advised board members on best practices when it comes to managing a successful Community Association.
- Monitored daily operations of staff members responsible for maintaining common areas within the community association.
- Developed and implemented policies, procedures, and regulations for the community association.
- Performed administrative tasks such as filing documents, preparing reports, and responding to inquiries from residents.
- Assisted with the development of long-term planning to ensure that the community association's objectives were met.
- Managed contractors hired to perform services such as landscaping or snow removal in common areas.
- Conducted inspections of common areas in order to identify any maintenance or repair needs.
- Coordinated meetings with board members to discuss issues related to the management of the community association.
- Reviewed contracts submitted by vendors prior to approval by board members.
- Demonstrated in-depth knowledge of community rules and regulations.
- Coordinated and negotiated service agreements for trash removal, landscaping and other property services.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
- Prepared and submitted monthly tenant visit logs.
- Managed overall tenant relations, promoted tenant satisfaction and streamlined services delivery.
- Oversaw daily operations, maintenance, and administration of various properties.
- Supervised production of annual rent, operating expense, and real estate tax adjustments.
Education
High School Diploma -
Central Catholic High School
Canton, OH05-1983
Skills
- Community restrictions enforcement
- Resident complaint resolution
- Budget Planning
- Proposal Development
- Property Management
- Board of directors advisement
Timeline
Community Association Manager
Precedent Hospitality And Property Management
04.2023 - Current
On-Site CAM
Colony Inn
01.2017 - 04.2023
High School Diploma -
Central Catholic High School
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