Summary
Overview
Work History
Education
Skills
Timeline
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Lisa Brackett

Realtor
New Boston,NH

Summary

Experienced professional with diverse background in office administrative support. Effective communicator and multi-tasker, adaptable, and reliable. Eager to embrace a new opportunity to provide exceptional service in my community in a different way.

Overview

31
31
years of professional experience

Work History

Realtor

Keller Williams Metropolitan
03.2017 - Current
  • Independent Realtor assisting my clients when buying or selling their home.
  • Manage all aspects of real estate transactions such as contracts, inspections, appraisals, and negotiations to finalize purchases all while keeping the client calm and exceeding their expectations.
  • Provided expert advice on property values, guiding clients to make informed decisions when buying or selling homes.
  • Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
  • Leveraged social media platforms and online marketing strategies to increase property visibility and attract potential buyers.
  • Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs. My tag line is, "I'll always go the extra mile, there's less traffic!"

Care Manager

Seniors Helping Seniors
07.2016 - 04.2017
  • Served as a liaison between client’s family, caregivers, and management to ensure proper care.
  • Developed strong rapport with patients and families through empathetic listening and compassionate communication techniques.
  • Established and maintained relationships with clients, families and community partners to coordinate services to meet client's needs.
  • Communicated with healthcare providers to facilitate continuity of care.
  • Maintained detailed records in compliance with agency standards and regulations.

Inventory Planning Coordinator (IPC)

Brookstone Headquarters
11.2010 - 11.2013
  • Responsible for processing and managing purchase order logistics, both foreign and domestic, to ensure timely arrival to the Distribution Center.
  • Created and managed weekly detailed status reports on order fulfillment.
  • Played an instrumental role in successfully launching multiple high priority products by providing administrative support, effectively managing resources, vendors, timelines, commitments, and data.

Several Positions

MCI Telecommunications
01.1995 - 07.2001


Outbound Sales Associate (Cold calling)

  • Maintained excellent customer satisfaction.
  • Consistently exceeded company sales goals with persuasive communication, product expertise, and interpersonal skills.

Inbound Sales Associate

  • Maintained excellent customer satisfaction.
  • Managed and resolved high volume of customer inquiries while maintaining professionalism and efficiency.
  • Consistently exceeded company sales goals.

Error Processing Services (EPS)

  • Maintained excellent customer satisfaction.
  • Corrected data issues with local branch and customer to complete the sale and ensured proper promotions were applied.

Statistical Analyst

Stack ranked 300+ employees based on performance indicators for recognition and awards.

  • Assisted with data verification and implementation to ensure the most accurate information in a timely manner.

Communications/Events Specialist

  • Created and distributed daily, weekly, monthly, and quarterly contest criteria.
  • Purchased, organized, verified, and distributed prizes for sales recognition events.
  • Assisted in quarterly awards ceremony (Presidents Club) for 500+ employees.
  • Created and coordinated theme, logistics, invitations, decorations, and an overall experience.

Education

Associate Degree - Court & Freelance Reporting

Ward Stone College
Miami, FL

Certification - Medical Transcription

Western Iowa Tech Community College
Sioux City, IA

Skills

  • Extensive administrative support
  • Strong communication skills
  • Independent and collaborative work
  • Strong attention to detail

Timeline

Realtor

Keller Williams Metropolitan
03.2017 - Current

Care Manager

Seniors Helping Seniors
07.2016 - 04.2017

Inventory Planning Coordinator (IPC)

Brookstone Headquarters
11.2010 - 11.2013

Several Positions

MCI Telecommunications
01.1995 - 07.2001

Associate Degree - Court & Freelance Reporting

Ward Stone College

Certification - Medical Transcription

Western Iowa Tech Community College
Lisa BrackettRealtor