Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lisa Bradley

Plympton,MA

Summary

Orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Administrative Assistant

Kita USA
Attleboro, MA
09.2017 - 10.2019
  • Sorted and distributed incoming faxes, letters and emails for office distribution.
  • Created spreadsheets in Microsoft Excel for record-keeping and reporting.
  • Greeted visitors and provided general information about the company.
  • Conducted research on various topics as requested by management.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Ensured efficient operation of office equipment such as printers, copiers and fax machines.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Developed and maintained filing systems for confidential documents and records.

Secretary

Kadrmas Eye Care
Plymouth, MA
09.2015 - 09.2017
  • Oversaw staff correspondence, record tracking and data communications, resulting in improved automation of office operations.
  • Maintained organized filing system of paper and electronic documents.
  • Responded to customer inquiries via email or telephone in a polite and professional manner.
  • Organized and maintained filing systems for important documents.
  • Answered incoming phone calls, responded to inquiries and transferred calls as needed.
  • Reviewed billing statements for accuracy prior to submitting them for payment processing.
  • Handled confidential documents with discretion.
  • Greeted visitors and directed to appropriate location or person.
  • Coordinated communications, taking calls, responding to emails and interfacing with clients.

Secretary

Sturdy Memorial Hospital
Attleboro, MA
05.2002 - 08.2015
  • Ensured compliance with JCAHO, CDC, and OSHA standards.
  • Managed and processed insurance authorizations accurately.
  • Entered medication orders into medical records efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.

Education

High School Diploma -

North Attleboro High School
North Attleboro, MA
05-1988

Some College (No Degree) - General Studies

Newbury College
Boston, MA

Skills

  • Reception oversight
  • Scheduling
  • Bookkeeping
  • Records retrieval
  • Microsoft
  • Multi-line phone proficiency
  • Highly organized
  • Documentation and reporting
  • Confidential document control

Certification

  • E-Verify certification
  • First Aid and CPR certification
  • HIPPA compliance

Timeline

Administrative Assistant

Kita USA
09.2017 - 10.2019

Secretary

Kadrmas Eye Care
09.2015 - 09.2017

Secretary

Sturdy Memorial Hospital
05.2002 - 08.2015

High School Diploma -

North Attleboro High School

Some College (No Degree) - General Studies

Newbury College

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Lisa Bradley