Proven Leader experienced in establishing and enhancing production initiatives to achieve performance objectives. Well-versed in establishing work priorities to support personnel duties and tasks to promote quality service. Monitors cost-effectiveness and develops countermeasures and process improvement activities to train workers and enhance productivity.
Overview
38
38
years of professional experience
1
1
Certification
Work History
Section Manager
Pinellas County Human Services
08.2015 - Current
Management of Pinellas County Health Program, Disability Assistance Program
Supervision of 11 staff and management of external partnerships with county providers
Manager of project development for section
Writes, edits and revises policies and procedures
Trains and mentors employees throughout Human Services
Leader of workforce development area of strategic plan.
Improved team efficiency by streamlining processes and implementing effective communication strategies.
Developed and executed strategic plans to achieve company objectives and improve overall performance.
Achieved consistent on-time project completion by monitoring progress, identifying bottlenecks, and taking corrective actions as needed.
Established key performance metrics to track progress toward organizational objectives, driving continuous improvement efforts.
Independent Consultant
Self Employed Consultant
06.2015 - Current
Provide training and quality assurance to government, for-profit and non-profit organizations domestically and internationally
Specializing in leadership development, evidence-based training, quality assurance tools and techniques, data collection and analysis, management training and assessment strategies and techniques.
Corporate Director
Community Solutions Inc.
02.2014 - 06.2015
Management of Human Resources Department, includes HR Manager, 2 payroll clerks and 1 HR generalist
Management of Training and Quality Assurance Center, includes 2 Training Coordinators, Training Developer, Registration Coordinator, 7 trainers and multiple consultants from Yale University, University of Connecticut and Central Connecticut State University
Member of Senior Management Team responsible for strategic planning and, organizational excellence.
Corporate Training Director
Community Solutions Training and Resource Center
07.2000 - 01.2014
Implemented, designed, and developed business plan and strategy for Training and Resource Center based on evidence-based practices and research for child welfare and criminal justice programs
Responsible for Training and Development of 500+ employees in 9 states
Coordinated all staff development programs
Developed Leadership Programs for internal staff and Management
Responsible for quality assurance of all programming throughout the state of Connecticut in child welfare and criminal justice
Responsible for Consulting and Training to outside customers
Generated Revenue in excess of $1.3 million
Project Manager for Program Start-up, implementation, and management of 3 Day Reporting Programs in Kansas
Obtained technical assistance grants from NIC and OJJDP for evidence-based trainings.
Multi-State Area Director for Intermediate Sanctions Programs
Community Solutions Inc.
03.1998 - 07.2000
Responsible for management and supervision of Criminal Justice Day Reporting Centers in diverse jurisdictions including CT, NJ and Kansas
Supervision of multiple Program Directors and over 60 staff
Responsible for implementing all programming and agency initiatives, including risk/need assessments and cognitive behavioral programming model
Agency trainer, specializing in Cognitive Behavioral approaches, CMC Assessment, YLSI assessment, New Supervisor Training, Team Building and Development, Leadership and Performance Appraisal Writing.
Program Director
Community Solutions Inc.
06.1995 - 03.1998
Responsible for management and supervision of a Criminal Justice Day Reporting Center
Supervision of 17 staff
Responsible for all operations, including staff supervision, fiscal management, and programming.
Substance Abuse Counselor
Community Solutions Inc.
08.1993 - 06.1995
Responsible for Individual and Group treatment of criminal justice population
Agency Trainer in Substance Abuse Treatment, Group Facilitation and Team Building.
Program Coordinator
OLC Family Programs
07.1992 - 07.1993
Responsible for the management and supervision of a Child Welfare Day Treatment Program
Supervised 5 staff, including a teacher, group therapist and child-care workers
Individual and Group Therapist for Treatment Foster Care Program, servicing children ages 5-17.
Substance Abuse Counselor
Connection Inc.
02.1989 - 07.1992
Provided Individual and Group Treatment to Criminal Justice Population in a halfway house setting
Agency Trainer in HIV, Group Facilitation and Substance Abuse Issues.
Youth Director
Y.M.C.A.
08.1986 - 12.1988
Management and supervision of an After School Program and Kids Day Out Programs, providing school-age childcare and recreation
Supervision of 6 staff
Education
Bachelor of Science - Human Services
University of Wisconsin
08.2008
Skills
Management Skills/Techniques
Team Building and Development
Change Management
Stress Management
MBTI Licensed Administartor
Decision Making Skills
Time Management Skills
Corporate Culture and Leadership Development
Performance Evaluation
Resiliency
Certification
Thinking for a Change-1998
Treating Alcohol Dependence-2006
MET/CBT-2006
Seeking Safety-2005
Helping Women Recover-2006
Aggression Replacement Training-1998
Level of Service Inventory-revised -2003
Motivational Interviewing-2002, 2003
Youth Level of Service Inventory-1998
Adult Substance Use Survey Revised- Train the Trainer-2005
Reasoning and Rehabilitation-Certified International Trainer-2006
Awards
President’s Award Presented by Community Solutions, Inc. for outstanding contributions and achievement.
2011 Employee of the Year Nominee by Community Solutions, Inc. for outstanding contributions and achievement
2023 Outstanding Contribution in Staff Development issued by Pinellas County
Projects
Motivational Interviewing/Probation Officer Training Outcome Study Principle, Yale University, Court Support Services Division, CT Judicial Branch, 2009
Timeline
Section Manager
Pinellas County Human Services
08.2015 - Current
Independent Consultant
Self Employed Consultant
06.2015 - Current
Corporate Director
Community Solutions Inc.
02.2014 - 06.2015
Corporate Training Director
Community Solutions Training and Resource Center
07.2000 - 01.2014
Multi-State Area Director for Intermediate Sanctions Programs
Community Solutions Inc.
03.1998 - 07.2000
Program Director
Community Solutions Inc.
06.1995 - 03.1998
Substance Abuse Counselor
Community Solutions Inc.
08.1993 - 06.1995
Program Coordinator
OLC Family Programs
07.1992 - 07.1993
Substance Abuse Counselor
Connection Inc.
02.1989 - 07.1992
Youth Director
Y.M.C.A.
08.1986 - 12.1988
Bachelor of Science - Human Services
University of Wisconsin
Thinking for a Change-1998
Treating Alcohol Dependence-2006
MET/CBT-2006
Seeking Safety-2005
Helping Women Recover-2006
Aggression Replacement Training-1998
Level of Service Inventory-revised -2003
Motivational Interviewing-2002, 2003
Youth Level of Service Inventory-1998
Adult Substance Use Survey Revised- Train the Trainer-2005
Reasoning and Rehabilitation-Certified International Trainer-2006
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