Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Office Manager
Pure Pressure LLC
02.2023 - Current
Restocked supplies and placed purchase orders to maintain adequate stock levels.
Executed record filing system to improve document organization and management.
Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
Created and maintained databases to track and record customer data.
Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Sorted and distributed office mail and recorded incoming shipments for corporate records.
Maintained computer and physical filing systems.
Updated reports, managed accounts, and generated reports for company database.
Managed compliance to keep organization operating within legal and regulatory guidelines.
Personal Assistant to the Owner
Coastal Bridge Company, LLC
11.2008 - 01.2023
Oversaw personal and professional calendars and coordinated appointments for future events.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Maintained appropriate filing of personal and professional documentation.
Kept detailed track of household and maintenance inventory and schedules.
Displayed absolute discretion at handling confidential information.
Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
Sourced and ordered office equipment and supplies.
Organized and attended meetings and compiled related documents and reports.
Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
Used discretion when handling confidential information.
Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
Served as point of contact between clients and managerial staff.
Provided multifaceted services to professionals by managing mail, scheduling appointments and other administrative tasks.
Filed paperwork and organized computer-based information.
Answered high volume of phone calls and email inquiries.
Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
Handled logistics, catering, agendas and travel arrangements for meeting and event planning for president .
Handled incoming and outgoing mail, email and faxes.
Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
Took notes and dictation at meetings.
Screened personal and business calls and directed to appropriate party.
Upheld strict timetables by maintaining accurate, balanced calendars.
Promoted team productivity by keeping supplies organized and well-stocked.
Used QuickBooks to produce monthly invoices, reports, and other deliverables.