Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lisa Bray

Midlothian,TX

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to learn new skills and build a good relationship with team members.

Overview

17
17
years of professional experience

Work History

Walk Thru Representative

Country Wide Quality Services
02.2019 - 08.2021
  • Conducted home and apartment inspections to identify safety issues and needed repairs.
  • Stocked welcome baskets supplies such as snacks and drinks for personal touch.
  • Waited for Cable and Internet Installations
  • Completed pre-cleaning duties by setting up with fresh linens, cleaning supplies, and requested guest supplies.
  • Hand-dusted and wiped down office furniture and fixtures to keep areas clean and comfortable.
  • Removed bed sheets and towels from rooms and washed and dried all linens.
  • Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
  • Washed and put away kitchen dishes, utensils and glassware.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.

Cashier Food Prep

Spotsylvania County Public Schools
09.2011 - 12.2012
  • Operated cash register to process sales transactions, handle cash and make change.
  • Operated and sanitized kitchen and food preparation equipment.
  • Entered food and beverage orders into POS system.
  • Inventoried par stock levels in coolers and racks.
  • Performed cash, card and check transactions to complete customer purchases.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Monitored food preparation, production, and plating for quality control.
  • Directed food preparation and cooking activities to meet health and safety standards.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Maintained food safety and sanitation standards.
  • Followed strict standards for food handling and safety, minimizing risks to customers.

Sales and Customer Support

DirecTV
03.2010 - 03.2011
  • Answered customer questions about Tv Packages,Premium Channels and Special Event Pricing.
  • Managed cancellations and refunds in accordance with policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Generated new sales leads to achieve and exceed monthly sales goals.
  • Listened to customer needs and desires to identify and recommend optimal products.

Jewelry Sales Associate

Dillards Department Store
02.2005 - 05.2006
  • Displayed merchandise by arranging in appealing ways to boost sales.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Managed efficient cash register operations.
  • Developed strong rapport with customers and created positive impression of business.

Jewelry Sales Associate

JCPenney Department Store
08.2004 - 03.2005
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Displayed merchandise by arranging in appealing ways to boost sales.
  • Refunded payments for returned items, processed exchanges, and offered store credit to achieve customer satisfaction.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Completed store opening and closing procedures as per company guidelines.
  • Certified Knowledge of the cuts, color and clarity and grading process for Diamonds.
  • Performed watch and skilled jewelry repairs each week.

Education

High School Diploma -

Alvarado High School
Alvarado, TX
05.1996

Skills

  • Customer Support
  • Sales Support
  • Network Development
  • Customer Relations
  • Service Upselling
  • Attention To Detail
  • Hospitable
  • Cleaning And Organization
  • Customer Service

Timeline

Walk Thru Representative

Country Wide Quality Services
02.2019 - 08.2021

Cashier Food Prep

Spotsylvania County Public Schools
09.2011 - 12.2012

Sales and Customer Support

DirecTV
03.2010 - 03.2011

Jewelry Sales Associate

Dillards Department Store
02.2005 - 05.2006

Jewelry Sales Associate

JCPenney Department Store
08.2004 - 03.2005

High School Diploma -

Alvarado High School

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Lisa Bray