Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lisa Breckheimer

Fort Walton Beach,FL

Summary


Professional operations specialist with robust experience in training and development. Proven track record in enhancing team performance and driving operational efficiency. Strong focus on collaboration, adaptability, and achieving results. Skilled in performance assessment. Known for reliability and ability to meet evolving organizational needs.

Overview

22
22
years of professional experience

Work History

Field Operations Trainer

CEFCO Convenience Stores
07.2023 - Current
  • Conducts orientation for all Managers in Training
  • Acts as a Subject Matter Expert in the development of the program content and procedural documents
  • Perform weekly check-ins with assessments
  • Work with the HR Business Partner and Operations Team to ensure training and development processes are followed
  • Generates reports to ensure completion and compliance
  • Assigns courses and tracks progress for MITs
  • New Store Openings
  • Provide training material and job aids for locations




Store Manager

CEFCO Convenience Stores
09.2021 - 09.2023
  • Managed daily operations to ensure the smooth functioning of the store, maintaining a clean, safe environment for guests and team members.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Conducted regular performance reviews for team members, providing constructive feedback and opportunities for growth.
  • Addressed guest complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store team members successfully in a fast-paced environment through proactive communication and positive feedback.
  • Improved guest satisfaction through staff training in customer service and product knowledge.

Assistant Store Manager

CEFCO Convenience Store
05.2021 - 08.2021
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.

Territory Manager

S & K Sales
05.2017 - 04.2021

Developed sales and marketing strategies to deploy consumer goods across 9 AAFES and Commissaries. Increased sales by driving distribution, collaborating with vendors, and executing planograms.

  • 2019 Southern Territory Manager of the Year.
  • Forecasted accurate orders for the Produce Dept. to control costs and reduce waste.
  • Rotated products and marked down short - dated merchandise.
  • Scheduled and conducted category resets to ensure shelf integrity.
  • Maximized stocking capability of 10 vendor stockers.

Sales Rep. Lead

Acosta Sales & Marketing
06.2015 - 05.2017

Managed and developed 3 Commissaries in a multi state territory. Coordinated sales activity and conducted client facing engagements with manufacturer executives.

  • 2018 Top Pop-Tart Saleswoman in DECA.
  • Recruited, hired, and supervised 10 vendor stockers.
  • Completed bi-weekly payroll for vendor stockers and merchandisers.
  • Built attractive and exciting displays to increase sales and product visibility.
  • Conducted audits to maintain accuracy of all authorized SKUs.

Merchandiser

S & K Sales
04.2003 - 06.2015
  • Assisted the Territory Manager with all sales activity at Eglin AFB.
  • Ensured monthly power panels were properly displayed.
  • Trained and monitored vendor stocker performance.
  • Completed monthly checklists.
  • Hung signs and coupons.
  • Performed in store demonstrations to increase sales.

Education

High School Diploma -

Theodore High School
Theodore, AL

Skills

  • Merchandise Distribution
  • Order management
  • Plan-O-Gram Execution
  • Business Development
  • Sales/Inventory Forecasting
  • Training and Development
  • Interviewing/Hiring/Onboarding
  • Sales Display Creation
  • Audits
  • Vendor Negotiation/Coordination
  • Budget Management
  • Team Leadership
  • Territory Management
  • Coaching and mentoring
  • Employee engagement
  • Teamwork and collaboration
  • Relationship building
  • Coaching and development
  • Training facilitation

Timeline

Field Operations Trainer

CEFCO Convenience Stores
07.2023 - Current

Store Manager

CEFCO Convenience Stores
09.2021 - 09.2023

Assistant Store Manager

CEFCO Convenience Store
05.2021 - 08.2021

Territory Manager

S & K Sales
05.2017 - 04.2021

Sales Rep. Lead

Acosta Sales & Marketing
06.2015 - 05.2017

Merchandiser

S & K Sales
04.2003 - 06.2015

High School Diploma -

Theodore High School
Lisa Breckheimer