Lisa Brennan

Reviewed referrals from Emergency Departments & Crisis Centers to establish if patient was medically stable enough for our stand-alone medical facility.

Worked closely with the Medial Director of facility & the medical doctor on staff to establish medical parameters for accepting patients.

• Utilized Epic to document nursing assessments, treatments, medications and discharge instructions.
• Provided effective patient education, ensuring understanding of medical conditions and treatment protocols for better self-management.
• Promoted a safe environment by consistently adhering to infection control policies and procedures.
• Collaborated with healthcare team members to assess, implement and evaluate nursing care plans.

• Registered new patients in electronic medical record prior to scheduling appointments.
• Facilitated patient clinic by greeting and rooming patients.
• Maintained patient confidence and protected operations by keeping information confidential and following HIPAA guidelines.
• Completed clinic room inventories and restocked supplies.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Coordinated patient scheduling, check-in, check-out and payments for billing.