Lisa Bridges

Assisting patients with appointment scheduling through EPIC system, verifying insurance through RTE, referral requests, medication refill requests, prior authorization requests, symptom-based call probing for RN Triage assessment Maintained accurate patient records using electronic health record systems. Collaborated with medical staff to address patient needs effectively.

Greeted guests warmly upon arrival and ensured smooth check-in process. Coordinated room assignments and maintained organized front desk operations. Assisted with guest requests and resolved any issues promptly and professionally. Processed payments and maintained accurate records of transactions.

Assisted patients with appointment scheduling and confirmed insurance details. Resolved customer inquiries through phone, email, and in-person communication. Maintained accurate patient records using electronic health record systems. Collaborated with medical staff to address patient needs effectively.

Managed laundry sorting, washing, drying, and ironing, completed schedules, shift reports, and other business documentation, Increased employee performance through effective supervision and training, disposed of trash and recyclables each day to avoid waste buildup, evaluated employee performance and developed improvement plans. scheduled and prioritized tasks to staff, overseeing work completion, trained and mentored new staff on cleaning and safety protocols.