Possess solid computer skills. Responsible for maintaining good relationships with current clients while building new client relationships and generating fresh sales. Excellent working knowledge using Microsoft Excel, Word perfect and Microsoft Word. Ability to train, motivate, and assist sales team and managers, a team player. Hardworking Customer Service Representative with 25 years of experience working with customers in the auto and insurance industry. Trained in project and time management with extensive knowledge of automobiles and proven multitasking abilities. Committed to maintaining professional relationships with clients to increase profitability and drive business results. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.