Lisa Brighton
Forest City,IA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
14
14
years of professional experience
Work History
Caretaker
Self-employeed
Forest City, IA
12.2016 - 06.2024
- Ensured the well-being of an unwell relative by attending to their daily requirements and facilitating their attendance at appointments. Additionally, provided financial support through tasks including bill payments, medicaid application procedures, and estate planning measures.
Guest Service Representative
Kwik Star
Forest City, IA
08.2019 - 11.2022
- Delivered top-notch service by promptly addressing guest inquiries and concerns.
- Restocked and monitored inventory in all departments.
- Facilitated learning for colleagues.
- Communicated inventory and production needs to manager.
Assistant Store Manager
Dollar General Store
Forest City, IA
07.2016 - 11.2017
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Facilitated the training of newly hired employees.
- Manage daily deposits and reconciliations.
Order Coordinator
Graham Wood Doors
Mason City, IA
08.2013 - 03.2016
- Managed the efficient processing of incoming orders, maintaining high standards of quality assurance and promptly addressing customer concerns.
- Guided new personnel in acquiring essential skills and understanding company protocols.
- Provided clear communication regarding problems with orders and the resulting effects on delivery timelines.
- Coordinated with suppliers to ensure timely delivery of products.
Customer Account Specialist
Farmchem
Mason City, IA
01.2010 - 07.2013
- Resolved customer issues in a timely manner while maintaining excellent customer relationships.
- Assisted technicians on a jobsite with technical issues.
- Provided dedicated customer service to Syngenta and their consumers.
Education
Some College (No Degree) - Business/Data Entry
Hamilton College
Mason City, IASkills
- Store Management
- Data Entry
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Human Resources
- Payroll
- Customer Service
- Order Processing
- Phone Center
Timeline
Guest Service Representative
Kwik Star
08.2019 - 11.2022
Caretaker
Self-employeed
12.2016 - 06.2024
Assistant Store Manager
Dollar General Store
07.2016 - 11.2017
Order Coordinator
Graham Wood Doors
08.2013 - 03.2016
Customer Account Specialist
Farmchem
01.2010 - 07.2013
Some College (No Degree) - Business/Data Entry
Hamilton College