Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lisa Briones

Palm Springs,CA

Summary

As a Public Safety Dispatcher at Spotlight 29 Casino, I documented occurrences using my skills of information gathering and active listening, which helped me get some experience and enhance customer relations. This showed a proactive approach to dispatching procedures and emergency measures.

Overview

2027
2027
years of professional experience

Work History

Supervision Aide

Palm Springs Unified School District
Palm Springs, CA
2025 - Current

Facilitated morning routines for children, ensuring timely arrival to classes.

Assisted two 5th grade classes with various needs. Supported children in academic tasks and personal development.

Assisted during lunch periods by maintaining order and supervision. Supported team members in adhering to schedules and guidelines.

Public Safety Dispatcher

Spotlight 29 Casino
Coachella, CA
08.1997 - 09.2024
  • Provide outstanding customer service to guests and all other employees by exceeding our mission statement.
  • Receive and record incoming and outgoing calls on telephone and radio equipment.
  • Operate and maintain telephone and radio equipment.
  • Answer all incoming calls for service promptly in the prescribed manner and dispositions them accordingly.
  • Dispatch manpower and equipment in emergencies and routine calls for service.
  • Contact other departments or outside agencies as needed.
  • Maintain and log secured keys, dispatch logs, visitor and pass logs.
  • Carry out clerical duties as required to support departmental operations.
  • Operate Axiom System and Surveillance System.
  • Enforce Gaming License to be visual above waist at all times while on Casino property.
  • Update and maintain Lost & Found property logs.
  • Provide various other services as delegated or required in accordance with training and assignment.
  • Ensure compliance with all Minimum Internal Control Standards (MICS) as well as all Tribal Internal Control Standards (TICS).
  • Present a positive image of the Tribal organization to its guests and vendors and to assist them as required.
  • Must follow all safety policies and procedures and attend all scheduled safety meetings and training as a condition of employment.
  • Perform any other duties that may be assigned from time to time.
  • Used specialized software to track and maintain case incident numbers and logs.

Education

Indio High School
Indio, CA

Skills

  • Information Gathering
  • Emergency protocols
  • Incident documentation
  • Active Listening
  • Data Entry
  • Customer Relations
  • Updating logs
  • Dispatching procedures

Timeline

Public Safety Dispatcher

Spotlight 29 Casino
08.1997 - 09.2024

Indio High School

Supervision Aide

Palm Springs Unified School District
2025 - Current