Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lisa Brown

Customer service
Las Vegas,NV

Summary

Obtain a position through which I will contribute to boosting company productivity and sales revenue by enhancing customer satisfaction.

Overview

17
17
years of professional experience

Work History

Rent Surveyor

Partners Personnel
04.2018 - Current

Place calls from home to apartment communities and gather information as a potential renter. The information gathered is property specific which includes rents, specials, utilities, and management then entered into an online form and submitted electronically. Complete a quota of at least 100 properties weekly.

Customer Service/Telephone Surveyor

MaritzCX
01.2019 - 03.2020

Work from home following up with Enterprise Rent-A-Car customers about satisfaction or unresolved issues. Complete surveys and callback information to maintain high standards of customer service.

Manager

Sir Lancelot Properties
07.2015 - 11.2017

In charge of company decisions and various clerical duties. Marketed the business through bandit signs, word of mouth, business cards, online marketing and telemarketing through inbound and outbound calls, obtained leads or lists to mail and call. Obtained and recorded prices and quotes for various house projects and contractors. Handled incoming calls for appointments or problem resolution. Worked with realtors to view houses and make various offers. Researched houses at online auctions and put in bids. Contacted title companies for lien information.

Sales Representative

Avon
06.2013 - 12.2016

Product sales and recruiting for new Avon representatives using door to door tactics and online social media marketing. Handled incoming calls to take orders or resolve issues. Delivered products to customers in a timely fashion.

Owner

Lisas Housekeeping
11.2014 - 08.2015

Used various marketing methods to obtain clients. Set up appointments for quotes and residential house cleaning. Performed housecleaning duties such as vacuuming, mopping, dusting and cleaning windows.

Sales Representative

Cafe Nopal
11.2014 - 08.2015

Sold coffee and tea products one of which was a specialized healthy coffee made from the nopal cactus plant. Promoted the benefits of the product to achieve sales and recruit new sales reps through word of mouth, email and social media marketing. Provided training as needed to downline.

Sales Representative

Centum 20
08.2014 - 01.2015

Generated traffic through email and social media marketing to recruit new sales reps. Used online marketing and word of mouth advertising to promote the benefits of Essentia Diet Sprinkles to acquire product sales. Called or emailed downline to provide encouragement and training.

Owner

Massage by Lisa
07.2008 - 10.2014

Used various online and offline marketing methods to obtain clients and set up appointments. Provided deep tissue or swedish massage for 45 minute sessions. Various clean up duties and purchasing of products.

Telemarketer

Jones Boys
04.2007 - 06.2008

Made outbound calls using autodialer to people in various counties of the USA and persuaded them to purchase local newspaper subscriptions. Verified customer information for delivery.

Education

Associate of Applied Science - Computer Networking

Lehigh Carbon Community College
Schnecksville, PA
2001

Skills

  • Dependable
  • Problem Resolution
  • Detail Oriented
  • Organized
  • Persuasive
  • Time Management
  • Creative

Timeline

Customer Service/Telephone Surveyor

MaritzCX
01.2019 - 03.2020

Rent Surveyor

Partners Personnel
04.2018 - Current

Manager

Sir Lancelot Properties
07.2015 - 11.2017

Owner

Lisas Housekeeping
11.2014 - 08.2015

Sales Representative

Cafe Nopal
11.2014 - 08.2015

Sales Representative

Centum 20
08.2014 - 01.2015

Sales Representative

Avon
06.2013 - 12.2016

Owner

Massage by Lisa
07.2008 - 10.2014

Telemarketer

Jones Boys
04.2007 - 06.2008

Associate of Applied Science - Computer Networking

Lehigh Carbon Community College
Lisa BrownCustomer service