Lisa Brown
San Dimas,CA
Summary
Consummately professional. Keen attention to detail. Strong communication and interpersonal abilities essential in establishing vital rapport with customers/patients of diverse backgrounds and cultures. Pursuing a career/position which will utilize my broad work experience. Enthusiastic to acquire new skills and knowledge allowing learning opportunities and a chance to advance my responsibilities.
Overview
32
32
years of professional experience
Work History
Cashier
Home Depot
05.2025 - Current
- Customer service
- Process transactions
- Loss prevention
- Cash handling
- Maintain checkout areas
- Teamwork
Driver Helper (seasonal)
UPS
10.2024 - 01.2025
- Deliver packages
- Customer service
- Obtain customer signatures
- Organize delivery truck and packages
Material Handler/Courier
FedEx Express
07.2022 - 07.2024
- Sort, scan and distribute freight to designated shipping containers
- Offload and load shipping containers
- Load small feeder aircraft
- Drive tugs and dollies with or without freight
- Assist other team members with offloading and loading freight from/onto large aircraft
- Deliver packages safely and in a timely manner on a scheduled route
Phlebotomist LTA
City of Hope
02.2013 - 06.2022
- Perform blood sample collections for medical testing, treatment and research studies
- Prepare blood collection equipment, draw blood and safely stabilize, store and transport for laboratory testing and send-out
- Follow infection-control and safety procedures carrying out daily phlebotomy functions
- Build trust and minimize discomfort and anxiety during phlebotomy procedures efficiently collecting blood specimens
- Work collaboratively with patients, healthcare providers and patient support departments ensuring high quality service
- Offer hands-on support and training to externship phlebotomy students in outpatient setting
Business Owner - Mobile Pet Sitter
Pampered Mobile Pet Sitting
01.2011 - 02.2013
- Care for customer pets at their home
- Accounts Receivable/Accounts Payable
- Bookkeeping
- Secure customer keys
- Safely and efficiently use of home and gate security systems
- Secure US mail and package deliveries
Phlebotomist (CPT)
Western Medical Center
01.2011 - 02.2013
- Perform blood collection on adult, children, infants, geriatric, psychiatric, homeless and incarcerated patients
- Accession specimens, centrifuge and distribute to proper location in the laboratory
- Safely stabilize, store and transport specimens to laboratory and for send-out
- Work collaboratively with patients, healthcare providers and patient support departments ensuring high quality service
Claims Representative
Automobile Club of Southern California
01.1994 - 05.2001
- Adjust non-injury insurance claims, ensuring fair and accurate assessments that meet insureds needs and expectations
- Interpret policies, identify coverage details and apply them effectively to claims scenario
- Conduct thorough assessment of claims, utilizing negotiating skills to achieve fair and optimal settlement
- Obtain accident statements from insureds, claimants and witnesses
- Handle vehicle repairs through the Immediate Repair Program efficiently and in a timely manner
- Order police reports
Education
Trade School - Basic & Advanced Didactic Phlebotomy with Practical Instruction
US Colleges
Diploma - General Core Studies
San Dimas High School
Skills
- Adaptability
- Detail-oriented
- Organizational
- Self-motivated
- Time management
- Multi-tasking
- Problem-solving
- Leadership/team work
- Computer
- Customer service
Personal Information
Title: Drivers License, Certified Phlebotomy Technician, Basic Life Support for the Healthcare Provider (CPR), Medical Terminology, ECG Technician, Basic Arrhythmia & Monitoring Technician
Timeline
Cashier
Home Depot
05.2025 - Current
Driver Helper (seasonal)
UPS
10.2024 - 01.2025
Material Handler/Courier
FedEx Express
07.2022 - 07.2024
Phlebotomist LTA
City of Hope
02.2013 - 06.2022
Business Owner - Mobile Pet Sitter
Pampered Mobile Pet Sitting
01.2011 - 02.2013
Phlebotomist (CPT)
Western Medical Center
01.2011 - 02.2013
Claims Representative
Automobile Club of Southern California
01.1994 - 05.2001
Trade School - Basic & Advanced Didactic Phlebotomy with Practical Instruction
US Colleges
Diploma - General Core Studies
San Dimas High School
Similar Profiles
SARAH MOREIRASARAH MOREIRA
District Hire Specialist Recruiter at HOME DEPOT POSITIONS, The Home DepotDistrict Hire Specialist Recruiter at HOME DEPOT POSITIONS, The Home Depot
Carmen MonterrosasCarmen Monterrosas
OVERNIGHT STOCKER AND RECEIVER at Home Depot/Lowes Home ImprovementOVERNIGHT STOCKER AND RECEIVER at Home Depot/Lowes Home Improvement
Jerimy SmithJerimy Smith
HDIS Senior Design Consultant at Home Depot Home ServicesHDIS Senior Design Consultant at Home Depot Home Services
DeMarius Holmes Jr.DeMarius Holmes Jr.
Order Fulfillment Associate. Family Business Work at Home Depot. Holmes Home Repair LLCOrder Fulfillment Associate. Family Business Work at Home Depot. Holmes Home Repair LLC
Diego ScaturchioDiego Scaturchio
Lab Technician at UC Davis, Bodega Marine LaboratoryLab Technician at UC Davis, Bodega Marine Laboratory