Lisa Brown
Garfield Heights,OH
Summary
Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to operational business standards. Maintains open availability and flexibility to work in various environments.
Overview
37
37
years of professional experience
Work History
Factory Training Specialist
Swagelok
Solon, OH
01.2014 - Current
- Enhanced product quality through meticulous attention to detail and adherence to company standards.
- Reduced assembly errors by regularly inspecting finished products and making necessary adjustments.
- Streamlined production process with the effective use of tools, equipment, and machinery.
- Developed training materials and conducted sessions to enhance user adoption of new systems.
- Assessed training needs through surveys and performance metrics.
Implementation Specialist
Cash Advance Loan Payday
Warrensville Heights, OH
01.2006 - 01.2014
- Managed data entry filing.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Participated in go-live implementation teams to ensure successful project launches and user adoption.
- Collaborated with cross-functional teams to identify system requirements and optimize workflows.
- Traveled to locations across the US facilitate training for new locations going live with our loan system.
Factory Assembler
Ventra Lighting
Solon, OH
03.1989 - 09.2006
- Assembled industrial lights correctly according to specifications, reducing quality issues.
- Welding and repairing line products under operation guidelines.
- Expedited order fulfillment by efficiently assembling products according to customer specifications and requirements including packing and shipping.
- Tracked products and followed through with data entry.
- Developed and implemented training programs for diverse employee groups to enhance skill sets.
- Mentored new trainers, providing guidance on best practices and instructional techniques.
Education
High School Diploma -
John Adams High School
Cleveland, OH01-1983
Associate of Science - Business Administration And Management
Cuyahoga Community College
Cleveland, OH05-1992
Skills
- Quality Inspections
- Problem Solving
- Attention to Detail
- Organizational Skills
- Communication skills
- Client training
- Tracking and documentation
Personal Information
Availability: Open availability and flexibility to work in various environments.
Timeline
Factory Training Specialist
Swagelok
01.2014 - Current
Implementation Specialist
Cash Advance Loan Payday
01.2006 - 01.2014
Factory Assembler
Ventra Lighting
03.1989 - 09.2006
High School Diploma -
John Adams High School
Associate of Science - Business Administration And Management
Cuyahoga Community College