LISA BRYLOW-BEILKE
Administrative Assistant
Milwaukee,WI
Summary
Systematic Administrative Assistant with successful experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
23
23
years of professional experience
Work History
Office Manager
City Of Milwaukee Department Of Public Works
Milwaukee, WISCONSIN
02.2016 - Current
- Coordinated special projects and managed schedules.
- Managed office operations while scheduling appointments for department managers.
- Maintained computer and physical filing systems.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Maintained payroll information by calculating, collecting and entering data for over 60 employees..
- Responded to employee questions and requests for information in timely and knowledgeable fashion.
Office Clerk
Southern Cross Corporation
Milwaukee, WI
08.2011 - 11.2015
- Delivered clerical support by handling range of routine and special requirements.
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
- Boosted file efficiency and reduced storage space with proactive management of records and elimination of redundancy.
- Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
- Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
- Maintained audit trails to adhere to performance requirements.
- Responded to inquiries from citizens seeking information
UPS Driver
United Parcels Service
Milwaukee, WI
06.1994 - 09.2006
- Completed on-time deliveries by choosing best and most efficient routes.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Adhered to safe lifting techniques to avoid injuries.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Delivered packages to customer doorsteps and business offices.
Education
High School Diploma -
St. Francis High School
St. Francis, WI06.
Skills
- Clear oral/written communication
- Documentation expertise
- Project Management
- Scheduling
- Payroll and budgeting
- Administrative support
- Clerical support
- Organizational skills
Timeline
Office Manager
City Of Milwaukee Department Of Public Works
02.2016 - Current
Office Clerk
Southern Cross Corporation
08.2011 - 11.2015
UPS Driver
United Parcels Service
06.1994 - 09.2006
High School Diploma -
St. Francis High School
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