Lisa Buckley
San Diego,CA
Summary
Ambitious and goal-driven administrative professional offering 15+ years of experience in a large corporate atmosphere. A strong work ethic combined with a commitment to excellence in all projects undertaken. A team player, ability to work independently, highly self-motivated, extremely positive, articulate, and creative style with driven attitude. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Willingness to take on added responsibilities to meet team goals.
Overview
26
26
years of professional experience
Work History
Lead Support Services
Compass Group
San Diego, CA
09.2017 - Current
- Provides excellent customer service; in-person, by phone and via email, and works with frequent interruptions
- Demonstrate effective planning, prioritization, time management, follow-up and organization skills for all administrative tasks
- Prepare monthly financial reports, balance daily sales, deposits and maintain monthly purchasing card with $400,000 + limit
- Responsible for coordinating activities by facilitating ticket sales, events tickets set-up, and maintenance of ticket events and update company store website
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Participated in cross-functional initiatives aimed at enhancing overall business operations and customer satisfaction levels.
Store Coordinator
Qualcomm
San Diego, CA
11.2001 - 09.2017
- Provided excellent customer service; in-person, by phone and via email, and worked with frequent interruptions
- Demonstrated effective planning, prioritization, time management, follow-up and organization skills for all administrative tasks
- Prepared monthly financial reports, balanced daily sales, deposits and maintain monthly purchasing card with $400,000 + limit
- Responsible for coordinating activities by facilitating ticket sales, events tickets set-up, and maintenance of ticketed events and updated company store website
- Assisted in inventory management by conducting regular audits, maintaining accurate records, and ensuring adequate stock levels.
- Streamlined store operations by implementing efficient merchandise handling processes.
- Submitted reports to senior management to aid in business decision-making and planning.
Admin Services
Qualcomm
San Diego, CA
10.1997 - 11.2001
- Developed a comprehensive knowledge of product offerings to better assist customers with informed recommendations.
- Inventory management and control of supplies for breakrooms, conference room, copy rooms
- Coordinated and set up meetings.
- Maintained high levels of customer retention with proactive relationship-building strategies.
- Delivered exceptional service by consistently meeting or exceeding performance metrics for quality, speed, and accuracy.
Skills
- Effective Communication
- Customer Relationship Management
- Managing Operations and Efficiency
- Computer Skills
- Administration and Reporting
- Professional and Courteous
- Flexible and Adaptable
- Calm Under Pressure
References
References are available upon request.
Timeline
Lead Support Services
Compass Group
09.2017 - Current
Store Coordinator
Qualcomm
11.2001 - 09.2017
Admin Services
Qualcomm
10.1997 - 11.2001