Lisa Burke
Albany,Georgia
Summary
Accounts Payable Department
Business professional prepared for leadership roles in dynamic environments. Proven ability to drive business growth through strategic planning and innovation. Known for fostering collaborative teams and adapting to changing market demands. Expertise includes financial management, operational planning, and effective communication.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
25
25
years of professional experience
Work History
Co-Owner
Cakery Albany, LLC
02.2024 - Current
- Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
- Established foundational processes for business operations.
- Ensured accurate record-keeping for financial transactions, maintaining organized documentation for easy reference during audits or other inquiries.
- Negotiated favorable contracts with suppliers, resulting in reduced costs and improved product quality.
- Collaborated with co-owner on strategic planning initiatives for long-term business success.
- Oversaw financial management tasks, including budgeting, forecasting, and cash flow optimization.
- Optimized inventory management systems for streamlined ordering processes and reduced waste levels.
Publisher/Designer/Owner
The Good News Weekly & The Mailbox Monster
09.2015 - Current
- Developed strong relationships with authors, photographers, and illustrators to ensure timely delivery of high-quality materials.
- Edited classified and unclassified reports and other communications materials to maximize organization, proper grammar usage and clarity.
- Collaborated with external agencies for targeted advertising campaigns that drove subscriber growth.
- Streamlined production processes for increased efficiency and reduced turnaround time.
- Utilized desktop publisher software to examine printed materials and verify design elements remained intact.
- Enhanced publication quality by meticulously editing and proofreading content prior to release.
Office Manager
Southland Outdoor Services
08.2018 - 04.2024
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
PSE Retail Clerk
United States Postal Service, USPS
09.2014 - 04.2018
- Collaborated with team members to achieve sales goals and maintain a high level of store performance.
- Processed returns and exchanges swiftly, maintaining customer satisfaction while adhering to store policies.
- Boosted store''s appearance through consistent maintenance of merchandise displays, ensuring visual appeal for prospective buyers.
- Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
- Developed strong relationships with customers by delivering exceptional service and addressing their needs efficiently.
- Stayed up-to-date on current promotions and sales events, effectively communicating this information to customers to drive sales opportunities.
- Increased sales by offering advice on purchases and promoting additional products.
- Provided excellent product knowledge, assisting customers in making informed purchasing decisions.
Paraprofessional for Special Education
Lee County Primary School
10.2011 - 08.2013
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Assisted in the collection and analysis of data on student performance, contributing to ongoing progress monitoring efforts.
- Implemented behavior management techniques effectively to maintain a structured learning environment conducive to student success.
- Facilitated communication between general education and special education staff, promoting effective collaboration on behalf of students'' best interests.
- Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
- Reported on student progress, behavior, and social skills to parents.
- Ensured compliance with state regulations by maintaining thorough documentation of services provided to students with disabilities.
Publisher/Owner
Albany Magazine
09.1999 - 09.2002
- Oversaw the publication of multiple successful titles, resulting in high sales figures and positive reviews.
- Utilized desktop publisher software to examine printed materials and verify design elements remained intact.
- Worked within multilevel approval structures to maintain quality standards for work.
- Enhanced publication quality by meticulously editing and proofreading content prior to release.
- Monitored industry trends staying ahead of competitors through continuous improvement in publishing techniques.
- Increased readership with targeted marketing strategies and engaging content development.
- Participated in meetings and conference calls to gather and communicate document layout and production process information and represent production function.
- Managed a diverse team of editors, designers, and writers for successful project completion.
Education
No Degree - Accounting I & II
Darton College
Albany, Georgia01.1984
Diploma - Honor Graduate
Monroe High School
01.1982
Skills
- Accounts Payable
- Management
- Organizational Skills
- Customer Relations
- Computer Proficiency
- QuickBooks
- Customer Service
- Tax & Payroll Laws
- Taxpayers Forms
- Microsoft Word
- Excel
- Outlook
References
- Mae Sowell, (229) 883-2699
- Dr. Jeanie Johnson, (229) 903-2220
- Lisa Merritt Smith, (229) 436-4622
Timeline
Co-Owner
Cakery Albany, LLC
02.2024 - Current
Office Manager
Southland Outdoor Services
08.2018 - 04.2024
Publisher/Designer/Owner
The Good News Weekly & The Mailbox Monster
09.2015 - Current
PSE Retail Clerk
United States Postal Service, USPS
09.2014 - 04.2018
Paraprofessional for Special Education
Lee County Primary School
10.2011 - 08.2013
Publisher/Owner
Albany Magazine
09.1999 - 09.2002
Diploma - Honor Graduate
Monroe High School
No Degree - Accounting I & II
Darton College
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