Lisa Burrell
Palm Bay,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience
Overview
10
10
years of professional experience
Work History
RECRUITMENT COORDINATOR
Delta Airlines
03.2022 - Current
- Worked alongside global business leader to deploy new training strategies.
- Operated and maintained applicant tracking and candidate management systems.
- Created and delivered HR training sessions to staff, managers and executives.
- Supported diversity initiatives, ensuring a fair recruitment process for candidates from various backgrounds.
BUSINESS STRATEGIST
AppleOne
04.2020 - 02.2022
- Conducted market research, analyzed data, and implemented strategies to drive growth and improve business performance
- This includes increasing transaction processing, sales, and customer personalization, as well as designing a comprehensive marketing strategy to target both online and offline consumers.
- Reviewed internal systems and organized training plans to address areas in need of improvement.
TEAM MANAGER/QA ANALYST
Chime Solution Inc
04.2017 - 07.2019
- Conducted quality assurance checks on customer interactions and provided feedback to improve service quality; monitored team productivity to ensure service level agreements were met
- Administered all company benefits programs, Coordinated and led training sessions for new hires and ongoing training for existing team members.
- Optimized resource allocation to maximize team output while minimizing costs for the organization.
Human Resources Recruitment Coordinator
Hands on Learning Child Care Center
01.2014 - 03.2017
- I facilitated employment opportunities for underrepresented individuals by networking with local businesses, providing career readiness training, ensuring legal compliance, and managing the recruitment process
- Assisted over 30 individuals with developing basic soft skills and appropriate problem-solving and coping mechanisms to aid in job retention by creating a career readiness curriculum.
Education
Master of Business Administration -
Webster University
Human Resource Management Bachelor Of Arts in Africana Studies -
University of South Florida
Skills
- Attention To Detail
- Resource Management
- Inventory-management
- Time-Management
- Organizational Skills
- Customer Service
- Activity-Planning
- Communication
- Client Support
- Multitasking
- Leadership
- Accounting
- Teamwork
- Marketing
- Data Entry
- Training development
Timeline
RECRUITMENT COORDINATOR
Delta Airlines
03.2022 - Current
BUSINESS STRATEGIST
AppleOne
04.2020 - 02.2022
TEAM MANAGER/QA ANALYST
Chime Solution Inc
04.2017 - 07.2019
Human Resources Recruitment Coordinator
Hands on Learning Child Care Center
01.2014 - 03.2017
Master of Business Administration -
Webster University
Bachelor Of Arts in Africana Studies -
University of South Florida