Overview
Work History
Education
Skills
Timeline
Generic

Lisa Burris

Lake Arthur,NM

Overview

11
11
years of professional experience

Work History

Office Manager

Michael D. Pinholster, DDS
Las Cruces, NM
09.2014 - 11.2020
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Updated all patient and insurance data regularly.
  • Submitted claims to insurance companies and clearinghouses.
  • Validated insurance and advised patients of benefits and coverage.
  • Efficiently managed collections and receivables.
  • Secured pre-authorizations and pre-certifications for dental procedures.
  • Obtained maximum reimbursement by following up on unpaid claims and reviewing monthly aging reports.
  • Prepared weekly payroll for team of salaried and hourly employees.
  • Assisted with month-end and year-end closings to support accounting system accuracy.
  • Managed accounts payable and accounts receivables.

Caregiver

Elizabeth Cabral
Redrock, NM
05.2012 - 09.2014
  • Helped client with personal needs from exercise to bathing and personal grooming.
  • Assisted with meal planning to meet nutritional plans.
  • Performed light housekeeping duties.
  • Coordinated and administered medications and organized healthcare appointments to maintain optimal client health.
  • Transported patients to and from medical, dental and personal care appointments.

Scheduling Coordinator

Les Ledbetter, DDS
Ardmore, OK
12.2010 - 03.2012
  • Scheduled dental appointments for patients.
  • Prepared new patient files and updated existing records with new personal, insurance and medical information.
  • Checked patients in and out, verified insurance and collected co-pays to keep business administrative and financial records current.

Patient Representative

Mercy Wellness Center
Ardmore, OK
04.2010 - 11.2010
  • Conducted patient intake interviews to collect medical information and insurance details.
  • Supported administrative and healthcare staff.
  • Processed patient payments and scanned identification and insurance cards.
  • Observed strict HIPAA guidelines at all times according to company policy.

Education

General

Ricks College
Rexburg, ID

Education

NMSU
Las Cruces, Nm

Skills

  • Data entry
  • Grant writing
  • Customer relations
  • Invoicing and billing
  • Ability to schedule production
  • Administrative duties
  • Personnel management
  • Accounts payable and receivable

Timeline

Office Manager

Michael D. Pinholster, DDS
09.2014 - 11.2020

Caregiver

Elizabeth Cabral
05.2012 - 09.2014

Scheduling Coordinator

Les Ledbetter, DDS
12.2010 - 03.2012

Patient Representative

Mercy Wellness Center
04.2010 - 11.2010

General

Ricks College

Education

NMSU

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Lisa Burris