Lisa Burroughs
Plastic Products Co.,
Muuscatine,IA
1
Certification
18
years of professional experience
Work History
Machine Operator
5 Months- Maintained accurate records of production output and machine settings.
- Followed safety protocols to maintain a safe working environment at all times.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
- Increased product quality through meticulous monitoring of machine settings and making adjustments as needed.
Dry Cleaner Presser & cashier
1 Year 11 Months- Applied stain removal techniques to enhance garment appearance and customer satisfaction.
- Operated dry cleaning machinery to ensure high-quality garment care.
- Processed and sorted garments for cleaning, maintaining organization and efficiency.
- Implemented best practices for garment handling, reducing damage and improving service quality.
- Managed inventory of cleaning supplies, ensuring availability for daily operations.
- Maximized profitability with thorough attention to detail in garment inspection, pre-treatment, and post-cleaning quality checks.
- Used pressing machines and hand irons on appropriate garments.
- Sorted and counted articles removed from dryers to fold, wrap or hang items.
- Improved overall efficiency by maintaining accurate records of customer transactions and inventory levels.
- Started washers, dry cleaners, driers or extractors and regulated machine processes.
- Provided exceptional customer support during peak hours, ensuring a smooth flow of service and maintaining high levels of satisfaction.
- Strengthened client relationships with a friendly demeanor and prompt resolution of any issues or concerns.
- Increased repeat business by offering personalized service recommendations based on individual client needs and preferences.
- Maintained a safe work environment by adhering to industry regulations and utilizing proper chemical handling techniques.
- Used POS system to collect payments from customers, providing an invoice for proof of transaction.
- Used irons and ironing boards to press clothing, folding and organizing garments.
- Kept track of customer laundry items by properly sorting, identifying and storing clothing.
Quality Control Inspector
3 Years 6 Months- Implemented corrective actions for non-conformance issues, improving overall product integrity.
- Conducted thorough inspections of raw materials and finished products to ensure compliance with quality standards.
- Collaborated with production teams to troubleshoot quality-related challenges in manufacturing processes.
- Developed and maintained detailed documentation of inspection results and quality control procedures.
- Trained new inspectors on quality assurance protocols and safety practices, enhancing team competency.
- Established strong communication channels between departments to foster a culture of quality awareness and accountability.
- Inspected incoming and outgoing materials for accuracy and quality.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Communicated with production team members about quality issues.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Performed visual inspections and non-destructive tests where appropriate.
- Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
- Maintained compliance with industry regulations through meticulous record-keeping and documentation of inspection results.
- Evaluated components and final products against quality standards and manufacturing specifications.
- Completed precise measurements using special tools.
- Collaborated with production staff to establish and meet quality standards
- Increased customer trust by ensuring all product batches met stringent quality criteria before release.
- Developed and maintained comprehensive quality documentation, facilitating easier compliance with regulatory standards.
Education
Associate of Applied Science - Health Information Technology
- Relevant Coursework: Medical Terminology & Medical Ethics, compliance, privacy
- Fundamentals of Human Anatomy & Physiology
- Electronic health Records & Digital Health
- Pathopharmacology
- Statistics for decision making
- Ethical & Legal Issues
- Health Information Technology Apps
- Professional skills for healthcare
- Health Insurance and reimbursement
- Current Procedure Terminology Coding II
- Health Information Processes
Associate of Applied Science - Health Information Technology
- Dean's List : Fall of 2023. 3.8 grade average
- Awarded : Percipico Badge ( AI Healthcare digital badge)
Medical Billing And Coding - Medical Billing And Coding
- Relevant Coursework: Coding Praticum
- Current Procedure Terminology Coding II
- Ctoding II: ICD-10
- International Classification of Diseases Coding II
- CPT Coding
- ICD-10-PCS Coding II
Skills
Strong work ethic
Attention to detail
Exterior painting
Effective multitasking
Team player
Indoor and outdoor painting
Certification
- CCA - Certified Coding Associate
Timeline
Machine Operator
Plastic Products Co.,
09.2016 - 02.2017Read More
Dry Cleaner Presser & cashier
Burke's Cleaners
06.2008 - 05.2010Read More
Quality Control Inspector
Heinz
07.1999 - 01.2003Read More
DeVry University
Associate of Applied Science from Health Information Technology
Read More
DeVry University
Associate of Applied Science from Health Information Technology
Read More
DeVry University
Medical Billing And Coding from Medical Billing And Coding
Read More