Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lisa Burton

Summary

Experienced and reliable customer service professional with 5+ years delivering a positive, personal experience to clients providing support, information or resolution to issue. Motivated to maintain customer satisfaction and contribute to company success. Seeking a position where I can continue to provide exceptional customer service while adding value the company.

Overview

27
27
years of professional experience

Work History

Medical Courier

Courierx
09.2023 - 04.2024
  • Completed pre and post trip inspection of delivery vehicle
  • Maintained a clean, organized, and safe vehicle environment to ensure the proper handling of medical supplies and equipment.
  • GPS utilization
  • Greeted nurses, provided timely and accurate delivery of medications and acquired proper signatures

Courier

Roadie (Gig App)
11.2021 - 04.2023
  • Completed pre and post trip inspection of delivery vehicle
  • Safely loaded items into delivery vehicle to avoid damage while in transit
  • GPS utilization
  • Greeted recipients, provided timely and accurate delivery of packages and acquired proper signatures

Customer Service Representative

AT & T
11.1996 - 04.2018
  • Efficiently answered incoming calls to troubleshoot and resolve telephone and digital subscriber line issues
  • Link with field technician via telephone to correct digital subscriber line issues
  • Diligently function with inter-company
    departments to verify account information and ensure correct resolution to all questions and issues.
  • Follow up with customers to verify issue resolution and satisfaction.

Education

High School Diploma -

Castlemont High School
Oakland, CA

Skills

  • Strong customer service abilities
  • Reliable and Trustworthy
  • Clean driving record
  • Time Management
  • Data Entry
  • Organization
  • Communication
  • GPS utilization

Timeline

Medical Courier

Courierx
09.2023 - 04.2024

Courier

Roadie (Gig App)
11.2021 - 04.2023

Customer Service Representative

AT & T
11.1996 - 04.2018

High School Diploma -

Castlemont High School

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