LISA BUSH
Booneville,Ky
Summary
Top-performing retail manager with exceptional track record of success. Developed numerous associates for promotion with the company including 2 successful store managers, and 3 assistant managers.
Experienced with office administration, including managing daily operations and ensuring smooth workflows. Utilizes organizational and leadership skills to maintain efficiency and support team productivity. Knowledge of office software, scheduling, and resource allocation to drive operational success.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
17
17
years of professional experience
Work History
Office Manager
Merry Maids
07.2024 - 02.2025
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
Store Manager
Marshalls
09.2014 - 07.2022
- Reported to the district manager regarding all store and staff issues.
- Conducted store inventories once per quarter.
- Scheduled and led weekly store meetings for all employees.
- Assigned employees to specific duties to best meet the needs of the store.
- Report analysis to determine floor moves, over and under performing departments and develop strategy to increase sales.
- Managed up to 100 sales associates, 2 keyholders, and 2 assistant managers.
- Developed strategy to achieve credit card monthly and yearly goals.
- Served as District Merchandising Expert, leading classes on merchandising for district, and participating in store sets in various locations.
Assistant Store Manager
Marshalls
03.2008 - 09.2014
- Conducted store inventories once per quarter.
- Managed staff of 70 sales associates, and 2 team leaders.
- Reported to Store manager regarding all store and staff issues.
- Weekly schedule planning and operational store audits.
- Interviewed and hired all new associates, performed orientation of new staff.
- Developed success strategies to achieve credit card app goals, and increase customer service scores.
- Implementation of training of new associates.
- Motivational programs and contests to increase associate morale.
Education
Did not receive degree - Biology
University of Kentucky
Lexington, KYAssociate of Science - Biology
Hazard Community College
Hazard, KY01.1997
Skills
- Excellent customer service skills
- Personnel development
- Merchandising
- Strategic thinker
- Technically proficient
- Goal-oriented
- POS systems
- Risk Management
- Budget management
Accomplishments
- District Merchandising Expert for 4 years.
- Store of the Year FY 2016
- Operational store of the Year FY 2017
- Increased sales by $500,000 for 2015-16
- Team of the Year 2020
Timeline
Office Manager
Merry Maids
07.2024 - 02.2025
Store Manager
Marshalls
09.2014 - 07.2022
Assistant Store Manager
Marshalls
03.2008 - 09.2014
Did not receive degree - Biology
University of Kentucky
Associate of Science - Biology
Hazard Community College
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