Lisa Caldwell

• Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively
• Monitored cash drawers in eight checkout stations to verify adequate cash supply
• Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets
• Confirmed continual compliance with all applicable laws and regulations regarding store operations
• Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention
• Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers

• Received payment by cash, check, credit cards, vouchers, or automatic debits
• Issued receipts, refunds, credits, or change due to customers
• Built relationships with customers to encourage repeat business
• Worked flexible schedule and extra shifts to meet business needs
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
• Maintained clean and orderly checkout areas
• Established or identified prices of goods, services or admission, and tabulated bills using calculators, cash registers, or optical price scanners
• Cleaned work areas, equipment, utensils, dishes, and silverware
• Stored food in designated containers and storage areas to prevent spoilage
• Prepared a variety of foods according to customers’ orders or supervisors’ instructions, following approved procedures
• Packaged take-out foods or served food to customers.

• Accepted payment from customers, and make change as necessary
• Cleaned and organized eating and service areas
• Took orders, prepared meals, and collected payments
• Served customers in eating places that specialize in fast service and inexpensive carry-out food
• Prepared and served cold drinks, or frozen milk drinks or desserts, using drink- dispensing, milkshake, or frozen custard machines
• Selected food items from serving or storage areas and placed them in dishes, on serving trays, or in take-out bags
• Prepared simple foods and beverages such as sandwiches, salads, and coffee
• Notified kitchen personnel of shortage or special orders, Cooked or re-heated food items such as French fries
• Worked front counter, drive-thru and other areas
• Worked well with teammates and accepted coaching from management team

• Received payment by cash, check, credit cards, vouchers, or automatic debits
• Issued receipts, refunds, credits, or change due to customers
• Counted money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change
• Greeted customers entering establishments
• Maintained clean and orderly checkout areas
• Established or identified prices of goods, services or admission, and tabulated bills using calculators, cash registers, or optical price scanners
• Built relationships with customers to encourage repeat business
• Worked flexible schedule and extra shifts to meet business needs
• Helped customers complete purchases, locate items, and join reward programs
• Used POS system to enter orders, process payments and issue receipts

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• Greeted customers entering store and responded promptly to customer needs
• Issued receipts, refunds, credits, or change due to customers
• Counted money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change
• Maintained clean and orderly checkout areas
• Established or identified prices of goods, services or admission, and tabulated bills using calculators, cash registers, or optical price scanners
• Cleaned work areas, equipment, utensils, dishes, and silverware
• Stored food in designated containers and storage areas to prevent spoilage
• Prepared a variety of foods according to customers’ orders or supervisors’ instructions, following approved procedures
• Packaged take-out foods or served food to customers
• Worked flexible schedule and extra shifts to meet business needs