Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lisa Caldwell

Fernley,NV

Summary

Dynamic billing clerk with a proven track record at ABF Freight, excelling in meticulous data entry and customer communication. Adept at creating accurate billing documents and fostering professional relationships, I thrive in fast-paced environments, ensuring exceptional service and collaboration. My commitment to professionalism and ethics drives successful outcomes.

Overview

20
20
years of professional experience

Work History

Billing Clerk

ABF Freight
10.2020 - 10.2025

*Receive all bill of ladings and driver paperwork and enter into the computer.

*Bill all shipments, ensure all bill of ladings are correct and have proper information. Obtain/make any corrections, changes and proper hazmat information as needed.

*Keep meticulous files for all paperwork.

*Work all tradeshow freight. Create bill of ladings, enter all information into the ARM program, keep track of each shipment, trailer it is on and bill manifests.

*Connecting Carrier liaison. Work closely with other carriers to obtain correct bills of lading, delivery receipts and dispositions for refused, damaged, shortages or overages. Keep meticulous records of shipments for each carrier.

*Answer the phones and provide excellent customer service.

Casual Clerk

ABF Freight
10.2018 - 10.2020

As a casual clerk, I called customers and made delivery appointments, provided customer service over the phone and through emails, and assisted with billing.

Teacher

Washoe County School District
08.2005 - 06.2006

*Receive all bill of ladings and driver paperwork and enter into the computer.

*Bill all shipments, ensure all bill of ladings are correct and have proper information. Obtain/make any corrections, changes and proper hazmat information as needed.

*Keep meticulous files for all paperwork.

*Work all tradeshow freight. Create bill of ladings, enter all information into the ARM program, keep track of each shipment, trailer it is on and bill manifests.

*Connecting Carrier liaison. Work closely with other carriers to obtain correct bills of lading, delivery receipts and dispositions for refused, damaged, shortages or overages. Keep meticulous records of shipments for each carrier.

*Answer the phones and provide excellent customer service.

Teacher

Lyon County School District
08.2006 - 06.2011
  • Designed and implemented engaging lesson plans to enhance student learning experiences.
  • Assessed student performance through various evaluation methods, providing feedback for improvement.
  • Collaborated with colleagues to develop curriculum aligned with state standards and educational goals.
  • Utilized classroom technology effectively to support diverse learning styles and foster student engagement.
  • Maintained open communication with parents regarding student progress and classroom activities.
  • Organized extracurricular activities to promote student involvement and community engagement.
  • Mentored new teachers, sharing best practices and strategies for effective classroom management.
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
  • Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
  • Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
  • Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
  • Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.
  • Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
  • Continuously pursued professional development opportunities such as workshops or conferences to stay current in educational trends.
  • Organized extracurricular activities such as clubs or field trips that enriched students' learning experiences outside traditional classroom settings.
  • Developed and executed formative and summative assessments to monitor student progress, adjusting teaching strategies accordingly.
  • Fostered positive learning environment that encouraged student curiosity and critical thinking.
  • Improved student engagement by incorporating interactive learning technologies into lesson plans.
  • Designed and implemented differentiated instruction strategy to meet diverse learning needs, enhancing educational outcomes.
  • Implemented classroom management plan that reduced disruptions, creating more conducive learning environment.
  • Enhanced literacy skills with targeted reading programs.
  • Designed curriculum materials for special education students, facilitating inclusive learning.
  • Enhanced students' critical thinking and problem-solving skills through project-based learning.
  • Conducted ongoing professional development in educational technology, keeping teaching approach current and effective.
  • Created and developed lesson plans to meet students' academic needs.
  • Helped students explore concepts with engaging, learning-focused activities.
  • Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.

Education

Bachelor of Arts - Education

University of Nevada Reno
Reno, NV

Associate of Arts - Criminal Justice

Western Nevada Community College
Carson City, NV
12.1999

High School Diploma -

Carson City High School
Carson City, NV
06.1987

Skills

  • Data entry
  • Customer communication
  • Professionalism and ethics
  • Bookkeeping
  • Paperwork and documentation
  • Billing document creation
  • Ability to work in a team for a combined goal
  • Work with other companies and maintain a friendly, professional relationship for collaborations within our companies
  • Excellent customer service
  • Able to adapt to customer needs, open communication, and working well with co-workers
  • Ability to work in a fast paced environment and to multitask

Timeline

Billing Clerk

ABF Freight
10.2020 - 10.2025

Casual Clerk

ABF Freight
10.2018 - 10.2020

Teacher

Lyon County School District
08.2006 - 06.2011

Teacher

Washoe County School District
08.2005 - 06.2006

Bachelor of Arts - Education

University of Nevada Reno

Associate of Arts - Criminal Justice

Western Nevada Community College

High School Diploma -

Carson City High School
Lisa Caldwell