Lisa Campbell
Thomasville,1000-1033
Summary
Proven Department Secretary at Atrium Health Wake Forest Baptist HPMC, exceptional verbal communication. Streamlined office operations, enhanced customer relationships, and maintained high confidentiality standards. Demonstrated critical thinking and problem-solving skills, ensuring efficient data management and support for surgical patients. Excelled in multitasking and time management, fostering a positive and professional office environment.
Overview
38
38
years of professional experience
Work History
Department Secretary
Atrium Health Wake Forest Baptist HPMC
High Point, NC
11.1986 - Current
- Maintained a professional office environment through effective organization, inventory management, and supply ordering processes.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Handled sensitive information with discretion, while maintaining strict confidentiality standards as outlined in company policies and legal regulations.
- Supporting department management in decision-making processes by compiling and presenting accurate data reports.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors a positive first impression.
- Managed reception area, answered telephone calls, and received packages.
- Promoted a positive work atmosphere by consistently exhibiting professionalism and providing support to colleagues when needed.
- Demonstrated adaptability during times of change or increased workload by managing shifting priorities without sacrificing the quality of work produced.
- Streamlined office operations by implementing efficient filing and record-keeping systems.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Taking messages and managing incoming mail.
- Schedule pre-op appointments for surgery patients.
Education
Continuing Education Course - Medical Terminology And Anatomy & Medical Coding
Randolph County Community College
Archdale, NC05.2020
High School Diploma -
Ledford Sr High School
Thomasville, NC05.1978
Skills
- Scheduling appointments
- File Management
- Bookkeeping abilities
- Verbal Communication
- Clerical Support
- Visitor support
- Multitasking and Time Management
- Fast Learner
- Customer service
- Problem-Solving
- Attention to Detail
- Critical Thinking
Accomplishments
- Achieved Epic by completing class with accuracy and efficiency.
EMPLOYEE OF THE MONTH
- It was said I went over and beyond my job to make things work when changes would take place or on a daily bases. I was friendly and helpful with patients. Just an over all good employee.
References
References available upon request.
Timeline
Department Secretary
Atrium Health Wake Forest Baptist HPMC
11.1986 - Current
Continuing Education Course - Medical Terminology And Anatomy & Medical Coding
Randolph County Community College
High School Diploma -
Ledford Sr High School
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