Polite and profession and very successful in applying strong communication and problem resolution skills to each customer issue. Solid history of surpassing productivity and quality targets in high-volume settings. Skillful in building long-lasting, loyal customer relationships.
Overview
12
12
years of professional experience
Work History
Trucking Dispatcher
Darrel Green Trucking Company
Tulare, CA
08.2013 - 05.2019
Responded to high volume of phone and email requests to provide logistics information.
Advised regarding delays and special circumstances.
Directed dispatching, routing, and tracking of [Number] fleet vehicles.
Scheduled and dispatched drivers to locations.
Cashier
Kohls Department Store
Visalia, CA
10.2018 - 11.2020
Greeted customers entering store and responded promptly to customer needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Helped customers complete purchases, locate items, and join reward programs.
Assisted customers with returns, refunds and resolving transaction issues.
Bookkeeper
Victory Outreach Ministries
Boise
02.2021 - 03.2023
Maintained and processed invoices, deposits, and money logs
Tracked financial progress by creating quarterly and yearly balance sheets.
Streamlined daily reporting information entry for efficient record keeping purposes.
Completed payroll for employees and maintained detailed records of procedures.
Childcare Worker
Self Employed
Caldwell, ID
01.2021 - 09.2023
Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
Assisted in potty training and other daily hygiene activities to support child development.
Assistant Teacher
Christian Faith Center Legacy School
Nampa, ID
10.2023 - Current
Teacher Assistant
Supported student physical, mental, and social development using classroom games and activities.
Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Assisted lead teacher in providing individualized attention to students, resulting in improved academic performance.