Lisa Carpenter
Hudsonville,MI
Summary
Professional with background in administrative support, known for high standards and results-driven approach. History of optimizing office operations and contributing to team success. Reliable and adaptable, consistently meeting changing needs. Skilled in organization, communication, and multitasking.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Records and Central Services Assistant
Honigman LLP
11.2021 - Current
- Contribute to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Increase efficiency by implementing new processes and providing administrative support to management.
- Optimize resource usage by managing inventory levels, ordering supplies, and maintaining equipment functionality.
- Volunteer regularly to help with special projects of varying degrees of complexity.
- Perform wide-ranging administrative, financial and service-related functions daily.
- Plan and coordinate logistics and materials for board meetings, committee meetings, and staff events.
- Remain solutions-oriented in face of complex problems to assist management and overall business direction.
- Train employees on office policies and procedures.
- Proofread and edit documents for accuracy and grammar.
- Increase customer service success rates by quickly resolving issues.
- Improve accuracy of financial records with diligent tracking of expenses, budgeting, and invoice processing.
- Facilitate smooth project execution by managing deadlines, resources allocation, and progress updates.
- Demonstrate adaptability by quickly mastering new software applications for various tasks. I currently use roughly ten different software programs for my position.
- Boost customer satisfaction by promptly addressing inquiries and resolving issues professionally. This includes at least five to ten requests and or issues daily.
- Safeguard sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Maintain and audit 2,400 files in office.
- Work closely with management to provide effective assistance for specific aspects of office operations.
- Open and properly distributed incoming mail daily to promote quicker response to client inquiries.
- Greet guests in with friendliness and professionalism.
- Optimize expense tracking, significantly reducing overhead costs by meticulously reviewing and reconciling monthly expenses.
- Enhance office efficiency by organizing and maintaining digital and physical filing systems
- Improve data management by creating comprehensive databases for easier access to critical information using Microsoft Excel and Word.
- Follow detailed directions from management to complete daily paperwork and computer data entry.
- Draft common document templates to reduce time spent creating documents from scratch that are used firm wide.
- Enhance team collaboration, by updating centralized digital platforms for document sharing and communication.
- Assist managers in decision-making processes based on thorough research and analysis of available data.
Instructor
Funky Buddha Yoga Hothouse
08.2019 - Current
- Promote a positive, inclusive and safe learning environment by establishing clear expectations and maintaining consistent classroom management techniques. Classes can range from five to 50 students.
- Initiate new learning methods, reduce instructional gaps and improve comprehension with cueing.
- Observe and adopt new techniques from skilled instructors and lecturers.
- Optimize day-to-day instruction to align educational strategies with industry best practices through monthly continuing education.
- Employ flexibility in instruction based on class needs in the moment with fluid planning.
Education
Associate of Arts - Management And Supervision
Grand Rapids Community College
Grand Rapids, MI08-2025
Skills
- Time management
- Attention to detail
- Verbal and written communication
- Multitasking and organization
- Flexibility and adaptability
- Teamwork and collaboration
- Problem-solving
- Office administration
- Accounting support
- Business acumen
- Microsoft Office Suite
- Fast learner
Affiliations
- American Society of Administrative Professionals
- Society for Human Resource Management
- International Legal Technology Association
Certification
- Six Sigma Certification ( currently a Yellow Belt, working on a Green Belt)
- CPR/AED Certification
Timeline
Records and Central Services Assistant
Honigman LLP
11.2021 - Current
Instructor
Funky Buddha Yoga Hothouse
08.2019 - Current
Associate of Arts - Management And Supervision
Grand Rapids Community College
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