Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lisa Carpenter

Post Falls,ID

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and mastering new skills.

Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.

Overview

3
3
years of professional experience
1992
1992
years of post-secondary education

Work History

Customer Service Representative

VBRCM
Post Falls, Idaho
09.2022 - 07.2025
  • Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
  • Updated databases with new and modified customer data.
  • Maintained records of customer interactions for reference.
  • Maintained detailed records of customer interactions, transactions and comments for future reference.

Education

Kellogg High School
Kellogg, ID

Skills

  • Payment processing
  • Database management
  • Customer interaction tracking
  • Billing procedures
  • Time management
  • Effective communication
  • Attention to detail
  • Data accuracy
  • Customer service
  • Typing proficiency

Timeline

Customer Service Representative

VBRCM
09.2022 - 07.2025

Kellogg High School