Lisa Carter
Eureka,CA
Summary
Dynamic leader with a proven track record at Fortuna Rehabilitation & Wellness Center, excelling in staff supervision and kitchen staff coordination. Spearheaded initiatives reducing food waste and enhancing food safety, achieving notable customer satisfaction. Skilled in crisis management and staff mentorship, I advocate for client rights and safety, significantly boosting referral rates.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Food Service SSupervisor
Fortuna Rehabilitation & Wellness Center
10.2008 - Current
- Kept guest and work areas clean, organized, and sanitized per established standards.
- Reduced food waste by implementing proper inventory tracking and storage practices.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Maintained health and food safety standards at all stages, from storage through delivery.
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
- Addressed and resolved customer service issues to establish trust and increase satisfaction.
- Directed food preparation and cooking activities to meet health and safety standards.
Assistant Director of Supposed Living
Las Trampas
04.2001 - 05.2006
- Conducted routine evaluations of ISP alongside staffing supervisor approaches to ensure alignment with state and federal standards.
- Mentored supervisors through observation, feedback, and professional development opportunities.
- Developed crisis intervention strategies to effectively handle challenging situations while maintaining client safety and dignity.
- Assisted clients in navigating complex social service systems, helping them access appropriate support services as needed.
- Promoted a safe and supportive environment for clients with disabilities, ensuring their well-being and security at all times.
- Empowered clients by advocating for their rights within the broader community, promoting inclusion and equal opportunity initiatives.
In Home Support Staff
IHSS Adult Services Program
02.1993 - 08.1999
- Safeguarded clients from potential harm by identifying hazards, implementing fall prevention strategies, and utilizing appropriate transfer techniques.
- Partnered with families to create individualized care plans that best met the needs of their loved ones while providing emotional support throughout the caregiving journey.
- Maintained detailed records of client care, documenting all relevant information for healthcare providers and family members to review as needed.
- Received positive feedback from families on the level of care provided, directly contributing to an increase in referral rates for the agency''s services.
Education
Associate Of Science - General Studies
Santa Rosa Junior College
Santa Rosa, CA07.1998
Skills
- Staff supervision
- Kitchen staff coordination
- Staff leadership
- Food preparation
Certification
Servsafe
DSS
Timeline
Food Service SSupervisor
Fortuna Rehabilitation & Wellness Center
10.2008 - Current
Assistant Director of Supposed Living
Las Trampas
04.2001 - 05.2006
In Home Support Staff
IHSS Adult Services Program
02.1993 - 08.1999
Associate Of Science - General Studies
Santa Rosa Junior College
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