Lisa Carter-Mathews

Assisting in the maintenance, repairs and remodeling of houses, offices and shops.

Office manager fielding calls for jobs, bids and proposals.

Billing for supplies, materials inventory,

Permits, licenses, and insurance.

• Established relationships with suppliers, negotiating contracts to secure competitive pricing and materials.
• Managed day-to-day business operations.
• Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
• Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.

• Delivered customized massage therapies to address client needs and enhance wellness
• Maintained hygiene standards and sanitation protocols to ensure a safe treatment environment.
• Provided safe, effective, and appropriate massage therapy techniques during customer appointment.
• Demonstrated knowledge of anatomy and physiology to better understand body and inform massage techniques.
• Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
• Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
• Utilized deep tissue, Swedish and myofascial massage therapy techniques to provide options to customers.
• Fostered a positive and calming atmosphere in the treatment room, allowing clients to feel comfortable and at ease during their sessions.
• Ensured client safety by adhering to strict hygienic practices and proper draping techniques.
• Maintained client treatment records and designed long-term care programs for return customers.
• Collaborated with physical therapists and other medical professionals to provide holistic care.
• Utilized advanced myofascial release techniques to alleviate chronic pain in clients suffering from conditions such as fibromyalgia or rheumatoid arthritis.
• Provided mobile massage service for elderly and immobile clients, extending wellness benefits to wider community segment.
• Collaborated with healthcare professionals to integrate massage therapy into broader treatment plans, optimizing patient recovery.
• Administered Swedish, Myofascial,deep tissue for pregnancy and sports massage techniques.

Cleaning of interior and exterior of houses and apartments. Windows, walls, furniture, floors, appliances, kitchens, bathrooms and utility rooms. Cobwebs.

Yard maintenance mowing, weeding, raking, pruning, lawn edging, shrub trimming, weed eating, watering and cleanup. Cobwebs.

• Supervised children's activities, ensuring safety and engagement throughout playtime.
• Prepared nutritious snacks and meals, promoting healthy eating habits among children.

Massage therapist and patient intake,

patient setup, application of modalities.

Reception, schedule appointments and referrals. Records filing and cleaning maintenance.

• Performed intake assessments to gather patient information and ensure accurate record-keeping.
• Answered phones to respond to customer questions, provide information and schedule appointments.
• Prepared examination rooms with necessary equipment, promoting efficient appointment flow while prioritizing sanitation protocols.
• Input patient data into computer system using Software and checked information for accuracy.
• Sanitized, restocked, and organized exam rooms and medical equipment.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Demonstrated proficiency in using various therapeutic modalities like ultrasound therapy or electrical stimulation under chiropractor supervision for better treatment outcomes.

Massage therapist, front office manager,

Applications of electric stim, ultrasound,

hot/cold packs. Inventories, patient files, patient prep. Patient referrals.

• Assisted patients with daily appointments and managed scheduling for optimal clinic flow.
• Performed intake assessments to gather patient information and ensure accurate record-keeping.
• Supported chiropractors during treatments by preparing equipment and maintaining a clean environment.
• Executed billing processes, including insurance verification and processing payments efficiently.
• Monitored inventory levels of chiropractic supplies, facilitating timely reordering as needed.
• Answered phones to respond to customer questions, provide information and schedule appointments.
• Input patient data into computer system using Software and checked information for accuracy.
• Maintained strict adherence to HIPAA regulations, protecting sensitive patient information and upholding confidentiality standards.

Mailroom sort and prep of medical claims distribution to multiple departments for processing and input. Boxing of claims for microphishing or warehouse storage.

Inventory and stocking.

Sort, cut, grade, stack, patch, strap lumber and lumber products for processing or shipping. Fill orders. Participating in machine maintenance and cleanup.

Customer service and sales, inventory stocking of merchandise.

Selling of tickets, snacks and beverages.

Ushering, head counts, sales receipts and custodian duties.

• Demonstrated respect, friendliness and willingness to help wherever needed.
• Skilled at working independently and collaboratively in a team environment.