Summary
Work History
Education
Skills
Languages
Timeline
AdministrativeAssistant

Lisa Cavallo

Alvin,TX

Summary

Dynamic Administrative Assistant with a proven track record at Industrial Diésel Inc., excelling in customer service and office administration. Knowledgeable in Microsoft Excel and data entry, I streamlined invoice processing, enhancing financial accuracy and efficiency. Adept at building strong relationships, I effectively managed vendor communications and supported executive operations.

Work History

Administrative Assistant

Industrial Diésel Inc.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
  • Maintained inventory of office supplies and placed orders.
  • Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.

Front Office Receptionist

Dr. William Capece
1999 - 2008
  • Reduced wait times for callers, promptly answering phone lines and directing calls as needed.
  • Maintained clean reception area to promote positive, professional environment for clients.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Maintained a high level of professionalism while handling sensitive customer information, ensuring privacy and confidentiality.
  • Ensured a welcoming atmosphere for guests with efficient check-in and check-out procedures.
  • Collaborated with team members for smooth workflow, supporting colleagues during peak hours or absences.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Assisted management with administrative tasks such as data entry, filing, and report generation as required.
  • Offered every visitor professional and prompt service, completing check-ins, verifying paperwork and coordinating smooth hand-offs to nursing staff.
  • Developed strong relationships with clientele through excellent communication skills and genuine attentiveness to their needs.
  • Handled payments efficiently using company''s billing software which contributed to improved financial record keeping.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Verify insurance, get authorization for surgery procedures
  • Schedule surgery’s and coordinate all details with the patient and facility.

Education

Orange Grove High School
Orange Grove, TX

General Studies

Alvin Community College
Alvin, TX

Skills

  • Customer service
  • Data entry
  • Computer skills
  • Office administration
  • Administrative support
  • Microsoft Word
  • Microsoft Excel

Languages

Spanish
Native or Bilingual

Timeline

Administrative Assistant

Industrial Diésel Inc.

Front Office Receptionist

Dr. William Capece
1999 - 2008

Orange Grove High School

General Studies

Alvin Community College
Lisa Cavallo