Microsoft Office Suite
Lisa Cernak
Agawam,MA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
Work History
Proofreader
Freelance
01.2024 - Current
- Provide proofreading of transcripts for busy court stenographer.
- Checked and corrected grammatical and spelling errors in diverse documents.
- Revise work to identify missed mistakes before completing assigned assignments.
Banquet Manager/Fine Dining Server
Daniel Webster Inn & Spa
07.2020 - 07.2023
- Oversaw timeliness and quality of food delivery at high-volume events.
- Delegated tasks to staff members to maximize production under tight deadlines.
- Provided exceptional service to guests by immediately addressing needs and requests.
- Established and upheld high standards, promoting great customer service and assistance to guests.
- Liaised with catering department about event changes and implemented requested adjustments.
- Supervised and mentored kitchen and serving staff.
Server
Smokey Bones Bar & Fire Grill
03.2010 - 03.2015
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Parent Educator/Infant Caregiver
Helen Berube Teen Parent Program
11.2006 - 06.2009
- Met with parents about daily activities, positive developments and issues.
- Educated clients on parents roles with focus on skill development and guiding children through nurturing parenting.
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Managed safety and security of all children under care.
Hair Stylist
UBU Hair Design
06.2004 - 10.2006
- Educated customers on products to maximize benefits.
- Provided pre- and post-service consultations to accurately assess clients' needs.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
Education
Bachelor of Arts - Psychology
Ashford University
San Diego, CA09-2018
Cosmetology License - Cosmetology
Kay Harvey Academy of Hair Design
West Springfield, MA10-1996
Skills
- Consistency checking
- Style Guide Familiarity
- Excellent Spelling
- Patience and Focus
- Reading Comprehension
- Data entry skills
- Error Correction
- Proofreading experience
Software
Timeline
Proofreader
Freelance
01.2024 - Current
Banquet Manager/Fine Dining Server
Daniel Webster Inn & Spa
07.2020 - 07.2023
Server
Smokey Bones Bar & Fire Grill
03.2010 - 03.2015
Parent Educator/Infant Caregiver
Helen Berube Teen Parent Program
11.2006 - 06.2009
Hair Stylist
UBU Hair Design
06.2004 - 10.2006
Bachelor of Arts - Psychology
Ashford University
Cosmetology License - Cosmetology
Kay Harvey Academy of Hair Design