Summary
About Me
Work History
Education
Skills
Accomplishments
Certification
Timeline
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LISA CHANDLER

LISA CHANDLER

Laguna Hills,CA

Summary

Experienced professional with diverse background in strategic team and client relations, event planning and coordination, performance analysis and assessment of teams. 8+ years of experience in rapidly growing small-mid size business environments with multiple profit centers.

About Me

I am an avid mountain biker, surfer, hiker, yogi, and outdoor enthusiast. Connecting, engaging, and adventuring with my children are highlights of my life. I regularly host and create organic, nutritious, tasty meals for friends and family. Spiritual and personal development yield significant dividends for myself, family, and relationships. Inspiring, mentoring, and coaching in trauma recovery and mental health are part of my life purpose. Overall, I enjoy a holistic lifestyle that provides great freedom and deep gratitude!

Work History

SALES & OPERATIONS DEVELOPMENT COORDINATOR

BBSI
06.2017 - 09.2020
  • Key member of increasing client and referral partner success
  • Efficient execution for all requests & initiatives – internal teams, clients, brokers, third parties
  • Management & successful implementation of Client events, Referral Partner events, and Internal team building events
  • Support internal teams to ensure successful execution of protocol, application of proven tools, and Five Star Service in every interaction
  • Address incoming requests seriously and provide solutions that exceed expectation
  • Educate internal teams with processes, systems, applications
  • Adjust & adapt to unique team and client situations

COMMUNITY VOLUNTEER & YOGA INSTRUCTOR

Various Organizations & Clients
01.2010 - 07.2021
  • Organizations Include: Groundswell Community Project, The Ecology Center, Core Power Yoga, MOPs International
  • Community work through coaching and mentorship
  • Launched and operated a private instruction practice
  • After working steadily at Flintridge Partners, I reduced work commitment in order to earn yoga instructor certification and devote more time to manage my home and raise my three children.

BUSINESS DEVELOPMENT MGR & OFFICE ADMINISTRATOR

Flintridge Partners, LLC
09.2004 - 04.2010
  • Functioned as “first touch” for company customers/clients, ensuring positive professional first impression of company
  • Coordinated executive team schedules, expense reports, travel arrangements, health insurance, company events, and team building retreats
  • Managed and maintained all office and IT equipment
  • Maintained contracts and relationships; Negotiated contracts with equipment vendors
  • Research surfaced new projects to bid on which company subsequently won
  • Overhauled and streamlined company record keeping and filing systems
  • Monitored billable hours, invoicing, and client/consultant contracts
  • Measurable Results: Expedited document recovery and duplication by multiple staff members increasing firm productivity

ADMISSIONS REPRESENTATIVE

UCI Medical Center Surgery Laser Clinic
01.2004 - 09.2004
  • First-touch for patients/ inbound customers to ensure positive experience
  • Introduce and educate patient on full range of services: treatment options, hospital policies and procedures, follow up and ancillary services
  • Measurable Results: Widely acknowledged improved communications between front and back office staff.

RESTAURANT

HOSPITALITY, Various Restaurants
01.1997 - 01.2004
  • Started as a Dining Server in local Outback Steakhouse
  • Advanced to management assistant position at SDSU café, then transitioned to upscale restaurant in San Diego’s Balboa Park as a server and event coordinator
  • Measurable Results: Initiated improvements that were implemented by management
  • Increased level of employee production and moral
  • Educated customers in sourcing and production of foods and beverages served
  • Created beautiful events for clients and families that made for lasting memories.

MARKETING TECHNICIAN/INTERN

Fluor Corporation
01.2000 - 01.2001
  • Researched business development trends/opportunities
  • Created presentations for senior management
  • Organized and managed an open house for Fluor Telecommunications Business Unit and various Clients
  • Measurable Results: Successful, well attended Open House with highly satisfied executives and Clients

Education

Bachelor of Science - Business Administration, Management

SAN DIEGO STATE UNIVERSITY
2003

Skills

  • Desirable and strong client/customer relations skills
  • Relatable and positive energy
  • Uphold safety measures for successful and enjoyable team events and client experiences
  • Strong communication & accountability with internal teams, clients, and external relations
  • Self-directed, professional, and respectful at all levels
  • Organization of company events, team building activities, and developing a culture of community
  • Research & Sourcing – successful execution within set time frames & budgets
  • Create systems for project documentation & reporting
  • Manage & prioritize deadlines in a high volume, demanding environment
  • Optimize new business opportunities
  • Establish training and education programs for internal teams & external clients
  • Create & implement performance tracking systems
  • Establish protocol for brand consistency & increased efficiency
  • Business development resulting in new clients and projects
  • Develop strategies for optimal organization and functionality
  • Computer & Social Media Proficiencies: Google Suite, LinkedIn, Instagram & Facebook, Microsoft Office, Word, Excel, Power Point, Salesforce

Accomplishments

Boston Marathon Qualifier

All American Pole Vaulter

Certification

RYT200 Certified Yoga Instructor

Surf Therapy Volunteer Training Certification

Timeline

SALES & OPERATIONS DEVELOPMENT COORDINATOR

BBSI
06.2017 - 09.2020

COMMUNITY VOLUNTEER & YOGA INSTRUCTOR

Various Organizations & Clients
01.2010 - 07.2021

BUSINESS DEVELOPMENT MGR & OFFICE ADMINISTRATOR

Flintridge Partners, LLC
09.2004 - 04.2010

ADMISSIONS REPRESENTATIVE

UCI Medical Center Surgery Laser Clinic
01.2004 - 09.2004

MARKETING TECHNICIAN/INTERN

Fluor Corporation
01.2000 - 01.2001

RESTAURANT

HOSPITALITY, Various Restaurants
01.1997 - 01.2004

Bachelor of Science - Business Administration, Management

SAN DIEGO STATE UNIVERSITY
LISA CHANDLER