LISA CHEN
Brooklyn,NY
Summary
To gain experience in a work environment and provide my service, teamwork, commitment, and leadership skills. I can accommodate to work weekends and holiday on advance notice.
Overview
25
25
years of professional experience
Work History
JEWELRY BUYER
EFG NYC
05.2015 - Current
- Researched and identified new suppliers and vendors.
- Employed expert inventory management and oversight skills to formulate business metrics and meet corporate goals.
- Managed and maintained purchase orders and invoices.
- Coordinated with logistics teams to resolve any shipping delays or discrepancies while minimizing impact on operations.
- Built long-term supplier relationships with vendors to establish quality and competitive pricing.
- Tracked inventory shipments and prepared spreadsheets detailing item information.
- Negotiated contracts with vendors for cost-effective purchasing terms.
Jewelry Sales Associate
FADA NYC
09.2004 - 02.2015
- Resolved customer issues promptly and professionally, ensuring continued patronage from satisfied clients.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Managed efficient cash register operations.
WAITRESS AT A SUSHI RESTAURANT
Hanami Sushi
03.2003 - 11.2003
- Provided timely tableside assistance to guests requiring additional condiments or utensils.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Inspected dishes and utensils for cleanliness.
- Checked guests' identification before serving alcoholic beverages.
RECEPTIONIST AT CHILDREN'S ORTHODONTICS
BLUE SKY ORTHODONTICS
05.2002 - 09.2002
- Compiled information from files and research to satisfy information requests.
- Confirmed appointments, communicated with clients, and updated client records.
- Assisted with onboarding new clients and securing paperwork completion.
- Organized, maintained and updated information in computer databases.
SALES ASSOCIATE AT A FURNITURE STORE
NELLI'S FURNITURE
01.1999 - 12.2001
- Listened to customer needs and desires to identify and recommend optimal products.
- Prepared merchandise for sales floor by pricing or tagging.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
High School Diploma -
New Utrecht High School
Brooklyn, NY06.1999
Skills
- Accurate Recordkeeping
- Inventory Control
- Pricing Analysis
- Database Maintenance
- Shipping Regulations
- Fluent in Chinese, Taiwanese, English
Timeline
JEWELRY BUYER
EFG NYC
05.2015 - Current
Jewelry Sales Associate
FADA NYC
09.2004 - 02.2015
WAITRESS AT A SUSHI RESTAURANT
Hanami Sushi
03.2003 - 11.2003
RECEPTIONIST AT CHILDREN'S ORTHODONTICS
BLUE SKY ORTHODONTICS
05.2002 - 09.2002
SALES ASSOCIATE AT A FURNITURE STORE
NELLI'S FURNITURE
01.1999 - 12.2001
High School Diploma -
New Utrecht High School