Seasoned Office Manager offering leadership experience in administrative positions. Well-versed in industry practices and procedures. Top-notch management abilities in financial, personnel and clerical areas.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Business Office Manager
Aspire of Countryside
06.2023 - Current
Successfully navigating the State of Florida Medicaid program to assist both family and residents to obtaining the proper Medicaid benefits to benefit their quality of life.
Establishing working relationship with various branch of the State of Florida Medicaid contacted agencies to families to obtain the proper customized benefits for fit a person's need.
Successfully exceeds monthly collections goals to increase company revenue.
Work with residents and family to proficiently submit applications for Medicaid.
Increased Part A Medicare residents with dis-enrollment of managed care insurance policies to benefit resident care and lower residents co-insurance.
Ensure actual timely Medicare and Medicaid billing to increase revenue.
Trained, supervised and evaluated staff performance.
Developed and implemented procedures to ensure efficient workflow in the office.
Implemented an accurate census tracker to efficiently assist with weekly UR meetings.
Consistently auditing claims to ensure accuracy.
Manage center's Account Payable.
Business Office Manager
Dunedin Care Center
08.2022 - 06.2023
Determined financial eligibility for all possible admissions.
Ensure all accounts were successfully collected each month.
Managed all Resident accounts following federal guidelines.
Successfully lowered Accounts Receivables by 67 percent.
Processed bi-weekly payroll for the center.
Trained, supervised and evaluated staff performance.
Tracked and maintained centerwide daily census.
Ordered supplies when necessary to keep the office running smoothly.
Ensure timely and accurate billing to Medicare and Medicaid to have increase revenue flow.
Medical Office Assistant
Healing Eye Care
08.2021 - 08.2022
Verified insurance coverage for each patient visit.
Managed medical records using an electronic health record system.
Collected payments from patients for services rendered.
Greeted patients and visitors in a professional and friendly manner.
Scheduled patient appointments, answered incoming calls, and assisted with inquiries.
Followed HIPAA guidelines to ensure confidentiality of patient information.
Ensured that all required paperwork was completed accurately prior to submitting it for processing.
Executive Assistant to the Chief Executive Officer
Harvest Harmonics Corp
05.2019 - 08.2022
Assisted the CEO with administrative tasks such as scheduling, travel arrangements and expense reports.
Organized meetings and conference calls for the CEO and ensured all necessary materials were prepared in advance.
Coordinated executive communications, including taking calls, responding to emails and interfacing with clients.
Created agendas for senior management meetings and took minutes during those meetings.
Maintained a calendar of appointments for the CEO, ensuring that all commitments were met on time.
Researched industry trends and developments to provide informed recommendations to the CEO.
Education
High School Diploma -
Woburn High School
Woburn, MA
05.1987
Skills
Deadline Management
Account Reconciliation
Staff Training and Development
Office Administration
Certification
State of Florida Notary
Timeline
Business Office Manager
Aspire of Countryside
06.2023 - Current
Business Office Manager
Dunedin Care Center
08.2022 - 06.2023
Medical Office Assistant
Healing Eye Care
08.2021 - 08.2022
Executive Assistant to the Chief Executive Officer