Lisa Chillura
St. Petersburg,FL
Summary
Global People Operations and Talent Acquisition experience with Corporate, RPO and Start Up Experience. Skilled in Account and People Management, Applicant Tracking Systems, Orientation, Onboarding, training, and development. Virtual home office – Remote for 17+ years. Proven track record of increasing revenue and staff level count. Global Recruiting, Sourcing and Project Based Experience: Diversity, Social Media, Rebranding, University Relations. Industries: Genetic Testing, Solar, Finance, Engineering, Life Sciences, Manufacturing, Healthcare, Aviation, Defense Contracting, IT
Overview
16
16
years of professional experience
Work History
Senior Global Talent Consultant - REMOTE
Sunrun
02.2020 - Current
- Full Desk Sourcing and Recruiting - Provide talent acquisition leadership and consulting to cross functions
- Create competitor lists and develop strategic campaigns
- Recruit for senior level roles – Manage up to 25 high level positions
- Provide strategic campaigns for confidential searches
- Develop DE&I campaigns for leadership roles
- Build and develop strong rapport with hiring leaders.
- Analyzed market trends and provided valuable insights to clients on talent acquisition best practices.
- Championed diversity initiatives within company, fostering inclusive work environments that supported equal opportunities for all employees.
- Managed end-to-end recruitment projects, from initial consultation through successful candidate placement into roles.
Senior, Global People Operations Partner - REMOTE
Splice Machine
05.2019 - 03.2020
- Develop and execute all People Operations strategies that translate business and people team objectives into clear policies and actionable processes
- Build and maintain impactful and value add partnerships with People Partners, Total Rewards, Payroll, Talent Acquisition, Learning and Development and Workplace teams
- Design and own the development, delivery and effectiveness of core international people processes across all touchpoints of the employee journey, including: on-boarding and off-boarding, immigration, PEO vendor management, compliance/policy management, global mobility and recruitment
- Manage US based employees as well as Spain, Germany, China, Russia and Canada
- Managed the following clients: Nordstrom’s, Kaiser Permanente, Cetera Financial Group, AON, Wells Fargo
- Special Projects: Created Company Playbook, Travel and Expense Policy, Company OKRs, Planning and hosting Company All-Hands Retreat events, Anti-Harassment Training, Compliance for all US based employees, YTD Comp Statements, ATS administration (Tagging, Campaigns and more), 30/60/90 Day Peer Reviews, Year End Company Wide Performance Reviews.
- Provided outstanding service to all individuals, promoting effective, and lasting business relationships.
- Achieved successful client outcomes by identifying and addressing their unique needs and goals.
Senior Manager, Talent Acquisition
Bic Graphic
05.2018 - 05.2019
- Brought in to bring Talent Acquisition in house from 20+ years of agency spend
- Within 6 months, saved over 1.2 million
- Worked with all Exempt and Non-Exempt conversions from agencies
- Recruited high level executive roles reporting directly to CEO
- High level projects including rolling out ADP ATS, Onboarding rebranding, Process Mapping Exempt and Non-Exempt TA process for 3 sites
- Coaching, mentoring and training new recruitment staff
- Roll out Behavioral Interview training to all hiring managers
- Create and Establish daily Labor Planning for high volume roles
- Establish relationships with universities & attend sessions to represent the corporation
- Analyze metrics and analytics to effectively plan recruitment strategies for 30/60/90 – 1 year at a glance
- Manage 900k Budget
- Created SOPs for all TA Initiatives for long-term handoff
- Currently developing North American Diversity Strategy and Employee Referral Bonus Program
- Develop Recruitment collateral (giveaways, brochures, banners)
- Remodeled new hire orientation.
- Provided strong leadership to enhance team productivity and morale.
- Led cross-functional teams to achieve project milestones and deliver high-quality results.
Client Services Manager & Talent Recruitment Manager
Cielo RPO
08.2016 - 01.2018
- Manage a team of 15 recruiters and Delivery leaders and recruitment assistants (Manage both virtual and on-site teams in a corporate TA function)
- Manage the Jacksonville client, Ascension – 3 Hospitals and Big Box Medical Groups– Travel 25-35% to visit Hiring Leaders, Leadership Team and work hand in hand with the HR groups
- Manager a global team of 4 recruiters for German banking client
- Define clear performance goals and objectives for the team
- Lead hiring, performance management and career development for a recruiting team of smart, highly ambitious employees in a variety of recruiting and recruiting support roles
- Develop recruiting metrics and analytics that provide insights and drive decision, including time to fill, aging, cost per hire, candidate and hiring leader satisfaction surveys, recruiter productivity, source of candidate and hire among others
- Establish regular communications with the recruitment team, such as 1-1 meetings, team meetings with established agendas or other regular touch points
- Drives the team to develop comprehensive, strategic hiring strategies including passive candidate outreach, recruitment marketing plans and utilization of cutting-edge recruitment technologies
- Manage innovative programs, events, and campaigns to build candidate pipeline and drive recruiting strategy to meeting hiring goals
- Showcase an extremely high level of understanding and becomes fully engrained in the client organization including relationships with key stakeholders, organizational structure to further demonstrate “We Become You”
- Employ a clear understanding of the Master Service Agreement and the formal and/or informal agreements
- Lead monthly, quarterly and yearly reviews as needed
- Cielo-specific metric reports and P&L management
- Manage 1M budget and ensure systems are in place to track expenses
- Drive standardization and consistency of processes and procedures
- Ensure our service is measured, including surveys, meetings and that needs of the account are clearly communicated.
Virtual – Talent Acquisition Manager
Accretive Health
07.2014 - 07.2016
- Full Life Cycle: recruiting nationally for Pharmaceutical and Revenue Cycle Operations roles – Manage up to 25 open positions as well as Manage recruitment operations team of 8 people
- Re-launched Campus Recruitment – After a failed attempt several years ago, I targeted Universities, developed a program outreach to the schools and regained trust from previous issues
- Rebranded the careers section website & launched Social Media campaigns
- Manage projects successfully in heavily data model and metric environment
- Coaching and mentorship to include: Building accountability into our culture, coach and train new recruiters
- Help customize TA process for Operations Group – SLA, Metrics Data and Recruiter Deployment
- Work with several Hiring Managers across the business unit – Meet with them and manage the recruiting process
- Help redevelop and launch new job descriptions for assigned departments
- Customize interview guides for internal customers for all external candidate interviews
- Help developed TA Score cards – Electronic scorecards are sent to candidates after hire or disposition to determine candidate experience
- Also sent to the Hiring Manager to determine how the experience was for Time to Fill, finding the right talent and more
- Support Senior Leadership by Pipeline Reports, Forecasting Meetings, Quarterly meetings, Time to Fill Metrics and more.
Virtual Senior Recruitment Leader
GE Aviation (Aviation & Intelligent Platforms) thru Yoh RPO
07.2011 - 07.2014
- Recruit for: Engineering (Manufacturing, Systems, Composites, Turbine, Thermal, Oil and Gas), Supply Chain, IT & Aviation specific roles
- Lead Recruiter; Perform 1:1’s, Lead sourcing meetings, roundtables, strategic events and more
- Participated in Contract Vendor Management
- Heavy influence on developing new Behavioral Interviewing strategies
- Strong experience in Social Media and advanced AIRS techniques
- Exceed all metric quotas.
Virtual Senior Global Recruiter (Staffing Lead)
Rolls-Royce Aviation – Contract RPO thru Relick Services
11.2010 - 07.2011
- Heavy experience in recruiting globally for all Rolls-Royce Supply Chain and Purchasing groups
- Over 80 requisitions open at a given time / over 36 fills per month - exceed all quotas
- Experienced with setting up and mobilizing virtual staffing events on a bi-weekly basis travelling nationally
- Manage team of Sourcers and TA Assistants – 6 Recruiters & 2 TA Assistants
- Created and Implemented Three Assessments for the Purchasing group
- Recruit for MRPCs, Buyers, Supplier Developers, Program Controllers, Manufacturing Engineers, Salesforce and more
- Developed a global Pipeline resource for a flow-req process for talent against future needs (created due to unusual high turn-over).
Global Sr. Technical Recruiter / Staffing Lead
SAIC – Defense Contractor/Operations, Intelligence & Security Business Unit
06.2008 - 11.2010
- Concentrations include Full Life Cycle Recruitment (Sourcing and Screening thru Offer Stage)
- Concentrations include: Metrics, Cost to Hire ratio and building strong relationships with my hiring managers globally
- Worked on large proposals developing staffing plans and helped coordinate large scale quick turnaround job fairs
- Management duties to include mentorship, performance reviews, delegation of duties with junior recruiters – Managed 5 Recruiters
- Partner with hiring managers and all level of management to effectively staff open positions as well as Incumbent positions
- Develop and execute staffing strategies with global community and national regions.
Skills
- Performance Appraisals
- Coaching and Mentoring
- Diversity and Inclusion
- Exit Interviews
- Organizational Development
- Recruitment Strategies
- Talent Acquisition
- Interview techniques
- Job Analysis
- Workforce Planning
- Retention Strategies
- Candidate tracking
- Social Media Recruiting
- Candidate Sourcing
- Global recruitment
Training
- AIRS Certification (Advanced Internet), EEO Laws, Conflicts and Resolution Course
- HR Management Professional Training Courses, Suncoast HR Management seminars (SHRM)
- ATS: Lever, Workday, ADP, SAP Success Factors, iCims
- Volunteering: CASA Women’s Shelter Resume Clinics
Timeline
Senior Global Talent Consultant - REMOTE
Sunrun
02.2020 - Current
Senior, Global People Operations Partner - REMOTE
Splice Machine
05.2019 - 03.2020
Senior Manager, Talent Acquisition
Bic Graphic
05.2018 - 05.2019
Client Services Manager & Talent Recruitment Manager
Cielo RPO
08.2016 - 01.2018
Virtual – Talent Acquisition Manager
Accretive Health
07.2014 - 07.2016
Virtual Senior Recruitment Leader
GE Aviation (Aviation & Intelligent Platforms) thru Yoh RPO
07.2011 - 07.2014
Virtual Senior Global Recruiter (Staffing Lead)
Rolls-Royce Aviation – Contract RPO thru Relick Services
11.2010 - 07.2011
Global Sr. Technical Recruiter / Staffing Lead
SAIC – Defense Contractor/Operations, Intelligence & Security Business Unit
06.2008 - 11.2010