Experienced and detail-oriented Care Manager with strong skills in care coordination, interdisciplinary collaboration, and patient advocacy. Committed to providing patient centered care to enhance health management outcomes for patients.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Care Manager 1
Elevance Health
Virtual, CA
05.2024 - Current
Conduct clinical assessment and develop care plans to address complex medical needs of members
Coordinate care with an interdisciplinary team, including dieticians, pharmacists, social workers, and external providers/partners
Assist and facilitate in problem solving for members, including issues with claims/authorizations
Clinical Nurse 2
UCLA Health
Westwood, California
03.2017 - 05.2024
Assess for changes in patient condition and perform appropriate interventions
Coordinate care with interdisciplinary team of physicians, case managers, and other ancillary staff to implement individualized plans of care for patients
Trained new graduate nurses in clinical procedures and protocols
Document thorough and accurate assessments and end of shift summaries
Office Manager
Beach Eyecare Optometry
Long Beach, California
01.2014 - 08.2015
Obtain pre-authorizations/benefit summaries for patients prior to appointments
Bill patients’ insurance claims with correct medical diagnostic codes
Recorded optometrist dictations accurately and thoroughly.
Answer high volume calls in a professional and timely manner
Education
Bachelor of Science - Nursing
Concordia University
Irvine, CA
12-2016
Bachelor of Arts - Psychology
University of California, Los Angeles
Los Angeles, CA
06-2010
Skills
Care management
Clinical assessment
Care planning
Health management
Patient advocacy
Insurance navigation
Problem solving
Team collaboration
Certification
Registered Nurse -- CA Board of Nursing, #95120748
Basic Life Support -- American Heart Association, Issued 2026
Clinical Assessment Manager & Community Health Nurse (Care Management) at CenterLight Healthcare PACE ProgramClinical Assessment Manager & Community Health Nurse (Care Management) at CenterLight Healthcare PACE Program