Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lisa Chriss

Henderson,NV

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

13
13
years of professional experience

Work History

Scheduling Coordinator

TUFF SHED Inc.
Las Vegas, NV
04.2023 - 12.2023
  • Corresponded daily with customers via email, chat & phone regarding new builds and warranty issues
  • Emailed & mailed final documents to customers for signatures
  • Sent payment links and payment reminders for finished work orders
  • Updated A/R (JD Edwards) for all payments received
  • Received pictures & details from customers about any warranty issues
  • Entered warranty service orders for technicians in multiple states (AZ, NV & UT)
  • Ordered materials for technicians for daily service orders
  • Followed up on all warranty service orders from start to finish
  • Uploaded all final documents and closed out work & service orders

Administrative Assistant

Centerpoint Landscaping Inc
Henderson, NV
01.2022 - 11.2022
  • Answered moderate to high calls daily
  • Completed inbound and outbound emails throughout the day
  • Set up new customers with landscape maintenance
  • Updated maintenance crew route sheets monthly
  • Created and maintained maintenance work orders until complete
  • Scheduled "extras" work orders beyond route sheet for customers (clean-ups, emergency irrigation problems, etc.)
  • Created estimates for extras work, then invoiced when job was complete
  • Collected pictures of maintenance issues to company phone for reference to specific repairs/replacements
  • Took electronic payments
  • Maintained leads excel sheets for designers
  • Made new folders for new customers and updated files regularly
  • Uploaded contracts, payments and invoices to customer's files electronically to Construction/Maintenance folders
  • Prepared/printed construction documents for weekly meetings Filing, scanning, copying

Administrative Assistant

Furniture Marketplace
Las Vegas, NV
09.2021 - 01.2022
  • Composed correspondence, reports and meeting notes.
  • Provided secretarial and office management support while building cooperative working relationships.
  • Organized both physical and digital files and updated reports to coordinate project materials.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Maintained accurate department and customer records.
  • Responded effectively to sensitive inquiries or complaints.
  • Inventoried and ordered supplies for office.
  • Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Responded to customer issues to provide immediate resolution and improve retention.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Drove customer feedback to deliver information to management for corrective action.
  • Provided product shipment logistical support and quality control by coordinating with vendors, resulting in increased revenue.
  • Created spreadsheets in Microsoft Excel for record-keeping and reporting.

Office Assistant

Arizona Leather Interiors
Chino, CA
05.2011 - 09.2021
  • Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
  • Offered diverse clerical support to office team members, managed correspondence, answered telephone calls and tracked documentation.
  • Dispersed incoming mail to correct recipients throughout office.
  • Maintained business records by updating customer information.
  • Checked office supply levels, anticipated needs and placed orders for appropriate stock levels.
  • Greeted visitors or callers to handle questions or direct to appropriate staff.
  • Conducted office inventory checks and requested restock of supplies.
  • Collected payments, issued receipts and updated accounts to reflect new balances.
  • Answered phone calls and welcomed visitors to office.
  • Opened, sorted and routed incoming mail and prepared outgoing mail.
  • Communicated with customers, employees and vendors to answer questions and address complaints.
  • Reviewed files, records and other documents to obtain information or respond to requests.
  • Troubleshot office equipment, computer hardware and software issues.
  • Inventoried and ordered materials, supplies and services.
  • Developed organizational filing systems for confidential customer records and reports.
  • Copied, sorted and filed records of office activities and business transactions.
  • Monitored office supply stock levels and placed timely orders for replenishment.
  • Delivered messages and ran errands.
  • Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
  • Maintained and updated filing, inventory and database systems, manually or using computer.
  • Sorted and distributed incoming mail, dispersing to appropriate departments and personnel.
  • Typed, formatted and edited correspondence and other documents.
  • Operated photocopiers and scanners, facsimile machines and personal computers.
  • Answered telephones, directed calls, and took messages.

Education

High School Diploma -

Magnolia High School
Anaheim, CA
06-2001

Skills

  • Teamwork and Collaboration
  • Documentation and Reporting
  • Project Scheduling
  • Data Entry
  • Schedule Management
  • Strong Work Ethic
  • Telephone Etiquette
  • Verbal and Written Communication
  • Call Screening
  • Customer Relations Understanding
  • Scheduling
  • Customer Service and Support
  • Office Administration
  • Critical Thinking
  • Type 55 WPM
  • 10 Key
  • Mail Handling
  • Attention to Detail
  • Effective Multitasking
  • Administrative Duties
  • Scheduling Proficiency
  • Time Management Skills
  • Deadline-Oriented
  • Documentation Skills
  • Administrative Support

Timeline

Scheduling Coordinator

TUFF SHED Inc.
04.2023 - 12.2023

Administrative Assistant

Centerpoint Landscaping Inc
01.2022 - 11.2022

Administrative Assistant

Furniture Marketplace
09.2021 - 01.2022

Office Assistant

Arizona Leather Interiors
05.2011 - 09.2021

High School Diploma -

Magnolia High School

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Lisa Chriss