LISA CLARKE
Brooklyn,NY
Summary
Highly enthusiastic, caring and a team player seeking a career to work with patients in a clinical setting or adapting to a new role in a new career Professional Secretary managing daily administrative support tasks and operations . Well-organized, quick learner committed to delivering high-quality results. Adaptable and versatile worker providing excellent customer service within dynamic environments. Offering over 31 years of healthcare experience and the desire to make a positive impact on patient satisfaction and hospital success.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Secretary
Mount Sinai-Beth Israel Medical Center
New York, NY
05.1990 - Current
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Maintained office and Janitorial supplies inventory by checking stock and ordering new supplies as needed.
- Recorded expenses and maintained accounting records for clinic petty cash.
- Provided clerical support to company employees by copying, faxing, scanning and filing documents.
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
- Handled daily scheduling tasks and provided administrative support for entire department.
- Answered multi-line phone system and greeted callers enthusiastically.
- Provided onboarding and training for new support staff.
- Reviewed and balanced daily bank deposits and deposit report for clinic self-pay
- Participated in team-building activities to enhance working relationships.
- Adhered to social distancing and mask protocols.
- Schedule physical appointment for Physician Assistant.
- Entered patient data into Light House and Eagle System and updated client data to keep records current.
- Greet patients as well as visitors from outside agencies.
Education
Masters of Health Administration - Health Administration
Phoenix University
Phoenix, AZ03.2022
Bachelor of Science in Health Administration - Health Administration
Phoenix University
Phoenix, AZ07.2018
Skills
- Multi-Line Telephone Systems
- Verbal and Written Communication
- Strong Organizational Skills
- Document and File Management
- Flexible & Adaptable
- Admitting Processes
- Self-Motivated Professional
- Reception Duties
- Administrative Procedures
- Employee Communications
- Remote Conferencing
- Customer Service
- Relationship Building
- Data Entry
- Professional telephone etiquette
- Supply Inventory Control
Accomplishments
2021 University of Phoenix President's list 4.0 GPA
Certification
American Heart Association BLS for Healthcare Providers
Medical Billing and Coding Certification (CCS)
Timeline
Secretary
Mount Sinai-Beth Israel Medical Center
05.1990 - Current
Masters of Health Administration - Health Administration
Phoenix University
Bachelor of Science in Health Administration - Health Administration
Phoenix University