I am a very hard-working team player. I put my job before anything. I am outgoing and love people. I am always looking for new things to educate and learn from others.
Overview
1
1
Certification
4
4
years of post-secondary education
28
28
years of professional experience
Work History
Caregiver
Regency home healthcare
Londonderry
07.2025 - Current
I am a caregiver with five years experience under my belt.
Provided compassionate care for clients, adhering to care plans and regulations to ensure safety and well-being.
Engaged clients in daily activities to promote their physical and mental health.
Caregiver
Quality home healthcare
Derry
09.2023 - 07.2025
Provided compassionate care to clients in their homes with over 2 years of experience, following day-to-day care plans and adhering to office rules and regulations.
Supported clients in daily living activities, including bathing and dressing, to promote independence and comfort.
Provided companionship and emotional support to enhance client well-being.
Delivered companionship and emotional support to improve client mental and emotional well-being.
Caregiver
Eminence's home healthcare
Manchester
06.2021 - 09.2023
Delivered personalized support and engaging activities to elderly individuals, enhancing their daily well-being according to caregiving plan.
Facilitated daily living activities and personal care routines for clients, promoting comfort and independence.
Provided personalized support and engaging activities to elderly individuals, addressing their daily needs and wants according to their caregiving plan.
Created tailored care plans based on individual client needs, ensuring appropriate support and engagement.
Pro Beauty Consultant
Cvs pharmacy
Salem
12.2020 - 05.2021
Enhanced shopper experience in beauty section by educating customers on products and performing hair services.
Advised customers on skincare and makeup products to improve beauty routines and boost confidence.
Provided customer service to enhance shopper experience throughout the store, running the beauty section of the store, educating customers on products and doing hair services.
Managed inventory through restocking shelves and organizing displays to maintain an appealing shopping environment.
Salon Manager
Queensbarber shop
Manchester
08.2020 - 10.2020
Salon manager, developed and delivered training programs for staff coordinated customer service initiatives to enhance client satisfaction, ran day-to-day operations for owner.
Managed daily operations and staff scheduling for a busy urban barber shop.
Trained and mentored junior barbers on cutting techniques and customer service.
Oversaw inventory management, ensuring availability of quality grooming products.
Cosmetology Instructor/customer Service Associate
American Institute of Hair
Londonderry
10.2019 - 03.2020
Taught students NH state curriculum, preparing them for successful licensure exams.
Delivered customer service through effective sales strategies., Assigned computer tasks for Mac systems at Microsoft.
Developed lesson plans for cosmetology techniques and industry standards.
Evaluated student performance through assessments and hands-on demonstrations.
Evaluated student performance through assessments and hands-on demonstrations, ensuring mastery of skills.
Educator /Student Salon Coordinator
Empire Beauty Schools
Hooksett
07.2015 - 10.2019
Job duties include supervising evening clinic salon floor cruising and correcting students.
Taught students pivot point curriculum for NH, enabling them to complete 1500-hour cosmetology course required for graduation.
Provided attentive care to guests, ensuring their needs were met throughout their salon experience. and making sure they have the best and positive experience in our salon and with the student.
Taking care of guests and making sure they have the best and positive experience in our salon and with the student.
Conducted advanced theory and practical sessions in classroom and clinic settings, utilizing Microsoft Office for record-keeping.
Ensured clients and students enjoyed a positive salon experience by addressing their needs and preferences., and student is taught to rebook, upsell services and sell retail products as if they were in a working real salon.
Educator/Student Salon Coordinator
Empire Education Group
Lowell
08.1999 - 01.2015
Supervised evening clinic salon floor operations, providing guidance and corrective feedback to students.
Ensured clients received exceptional experiences in salon, fostering positive interactions with students.
Conducted advanced theory and practical sessions in the classroom.
Managed the process of importing and exporting student grades in the academic system. for students and working reception area, motivating and mentoring students for the future in their careers.
Making sure client and student have the best possible positive experience, and student is taught to rebook, upsell services and sell retail products as if they were in a working real salon.
Stylist/Manager
Top Cuts Salon
Haverhill
12.2009 - 05.2011
Job duties include reception, taking care of clients, Performed hair cutting services for clients hair coloring techniques for clients, cut, Applied foil highlighting techniques for hair.
Trained and mentored stylists in advanced cutting and coloring techniques.
Supervised daily salon operations and ensured efficient workflow management.
Implemented customer service protocols to enhance client satisfaction and retention.
Rebooked clients, sold retail products, and ensured exceptional client experiences to encourage return visits.
Stylist/Manager
Nu Salon and Tanning
Methuen
01.1999 - 01.2009
Rebooking of clients, selling retail. Ensured clients received optimal service during their visits. Running tanning area and taking care of tanning beds.
Rescheduled client appointments to maintain service continuity., selling retail. Ensured clients received optimal service during their visits. Running tanning area and taking care of tanning beds.
Scheduled staff and managed salon operations, reception, and client care.
Education
Diploma - Cosmetology
Wilfred Beauty Academy
Malden, MA
Cosmetology Diploma - Cosmetology
Peabody Veterans Memorial High School
Peabody, MA
09.1982 - 06.1986
Skills
Personal Care
Companion Care
Care Support
Hygiene Assistance
Patient Advocacy
Care Management
Service Coordination
Needs Assessment
Care Documentation
Record Keeping
Scheduling
Appointment Coordination
Transportation Assistance
Customer service skills
Client Relations
Team Coordination
Team Supervision
Team Leadership
Leadership
Team Building
Interpersonal Skills
Time Management
Front Desk
Care Support
POS
Patient Instruction
Team Building
Certification
Massachusetts and NH Cosmetology and Educator Licensures, 01/01/18, 01/01/22