Summary
Overview
Work History
Education
Skills
Work Preference
Timeline
RegisteredNurse
Open To Work

Lisa Coleman

Lake Havasu City,AZ

Summary

Compassionate caregiver with extensive experience with client enhancing clients' quality of life through empathetic support and meticulous personal hygiene assistance. Proven ability to foster emotional companionship while maintaining detailed documentation and promoting a safe, organized environment. Adaptable and dedicated to improving client well-being through engaging activities and attentive care.

As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.

Overview

13
13
years of professional experience

Work History

Elderly Caregiver

Linda Kessler
05.2021 - Current
  • Supported elderly clients by ensuring their comfort and safety during daily activities.
  • Administered medication following prescribed schedules, maintaining adherence to health protocols.
  • Developed engaging activities to promote mental stimulation and enhance quality of life.
  • Communicated effectively with family members regarding care plans and client progress.

House Cleaner

Self-employeed
01.2021 - Current
  • Learned proper cleaning techniques and safety protocols to ensure a hygienic environment.
  • Assisted in maintaining cleanliness across various surfaces including floors, windows, and furniture.
  • Utilized cleaning tools and equipment effectively to complete tasks efficiently.
  • Tailored cleaning schedules to align with client preferences.

Elderly Caregiver

Patrick Rea
07.2021 - 01.2024
  • Delivered companionship and assistance, enhancing rapport with clients and their families.
  • Maintained cleanliness and organization in living spaces, promoting a healthy environment.
  • Offered companionship and kindness to elderly patients.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Maintained clean, safe, and well-organized patient environment.

Customer Service Manager

Dollar General Market
09.2021 - 11.2021
  • Directed customer service team to boost overall satisfaction and loyalty.
  • Implemented training programs to elevate staff performance and service quality.
  • Developed strategies to streamline operations and reduce customer wait times.
  • Analyzed customer feedback to identify areas for improvement in service delivery.

Cashier Team Lead

Big Lots
07.2021 - 09.2021
  • Supervised daily operations of cashier team to ensure optimal customer service and cash handling accuracy.
  • Assisted in managing inventory levels by coordinating product restocking and organization processes.

Sales Associate

Dollar Tree Stores
02.2021 - 04.2021
  • Provided exceptional customer service, addressing inquiries and resolving issues effectively.
  • Assisted in inventory management, ensuring accurate stock levels and organization.
  • Trained new sales associates on product knowledge and sales techniques.
  • Developed and maintained strong relationships with customers, fostering loyalty and repeat business.
  • Collaborated with team members to achieve sales targets and optimize store performance.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

Shift Leader

KFC Restaurant
03.2013 - 11.2020
  • Supervised daily operations, ensuring efficient workflow and adherence to company standards.
  • Guided new team members in understanding operational processes.
  • Implemented process improvements that enhanced team productivity and reduced downtime.
  • Coordinated staff schedules to optimize coverage during peak hours and maintain service levels.
  • Ensured efficient inventory control to maintain optimal stock levels.
  • Resolved customer inquiries effectively, enhancing overall satisfaction and loyalty.
  • Collaborated with management on strategic initiatives to improve operational efficiency and service quality.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.

Education

High School Diploma - General Studies

Verdugo Hills Senior High
Tujunga, CA
06.1986

Skills

  • Personal hygiene assistance
  • Documentation and reporting
  • Meal preparation
  • Compassionate caregiving
  • Friendly and outgoing
  • Attention to detail
  • Empathy and patience
  • Active listening
  • Adaptability and flexibility
  • Compassionate care
  • Record keeping
  • Stress management
  • Emotional companionship
  • Compassionate client care
  • Customer service
  • Customer relations
  • Relationship building
  • Conflict resolution
  • Complaint handling
  • Payment processing
  • Professional telephone demeanor
  • Follow-up skills
  • Call management
  • Prioritization
  • De-escalation techniques
  • Building rapport
  • Assertiveness
  • Retail store support
  • Stock management
  • POS systems expert
  • Sales closing

Work Preference

Job Search Status

Open to work

Work Type

Part Time

Location Preference

Remote

Salary Range

$0/hr - $1000/hr

Timeline

Customer Service Manager

Dollar General Market
09.2021 - 11.2021

Elderly Caregiver

Patrick Rea
07.2021 - 01.2024

Cashier Team Lead

Big Lots
07.2021 - 09.2021

Elderly Caregiver

Linda Kessler
05.2021 - Current

Sales Associate

Dollar Tree Stores
02.2021 - 04.2021

House Cleaner

Self-employeed
01.2021 - Current

Shift Leader

KFC Restaurant
03.2013 - 11.2020

High School Diploma - General Studies

Verdugo Hills Senior High

Similar Profiles

CREATE PROFILE