Lisa Collins
Sumter,SC
Summary
Experienced with classroom support, instructional assistance, and student engagement. Utilizes effective communication and organizational skills to enhance learning environments.
Successfully managed patient appointments, medical records, and front-desk operations, ensuring smooth workflow and patient satisfaction.
Overview
10
10
years of professional experience
Work History
Teacher's Assistant
Wake County Public Schools
08.2003 - 06.2005
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supported student learning objectives through personalized and small group assistance.
- Worked with lead teacher to monitor class schedule and take attendance.
- Maintained safety and security by overseeing students in recess environments.
- Supported lead teacher in lesson preparation, ensuring materials were ready for class activities.
- Graded assignments and reported individual progress to teacher.
Office Assistant
Wake Radiology
08.2000 - 08.2003
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Directed phone inquiries, answered customer questions, and scheduled appointments.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Completed patient check-in processes by verifying insurance.
- Contributed to a positive work environment by fostering open communication among colleagues.
Front Office Assistant
NC Comprehensive Headache Clinic
07.1997 - 08.2000
- Maintained a professional and welcoming environment for clients, contributing to an overall positive experience.
- Directed phone inquiries, answered customer questions, and scheduled appointments.
- Responded to inquiries from callers seeking information.
- Processed payments and informed individuals of further financial responsibility to facilitate timely payments.
- Completed patient check-in processes by verifying insurance and submitting forms to nursing team.
- Processed incoming and outgoing mail, sorting and distributing to correct staff and departments.
Teacher's Assistant
Wake County Public Schools
08.1995 - 07.1997
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Worked with lead teacher to monitor class schedule and take attendance.
- Maintained safety and security by overseeing students in recess environments.
- Supported lead teacher in lesson preparation, ensuring materials were ready for class activities.
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Copied, organized and distributed classroom assignments or other paperwork.
Education
Associate of Applied Science - Business
Coastal Carolina Community College
Jacksonville, NC08-1987
High School Diploma -
White Oak High School
Jacksonville, NC06-1985
Skills
- Classroom management
- Materials preparation
- Reception duties
- Scheduling appointments
- Time management
- File organization
Timeline
Teacher's Assistant
Wake County Public Schools
08.2003 - 06.2005
Office Assistant
Wake Radiology
08.2000 - 08.2003
Front Office Assistant
NC Comprehensive Headache Clinic
07.1997 - 08.2000
Teacher's Assistant
Wake County Public Schools
08.1995 - 07.1997
Associate of Applied Science - Business
Coastal Carolina Community College
High School Diploma -
White Oak High School
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