Lisa Collins
Bristol,CT
Summary
Dynamic Office Manager with over 10 years of experience in fostering high-performance workplace environments. Expertise in staff onboarding, training, and conflict resolution, enhancing operational productivity. Proficient in vendor management and supporting C-suite executives while implementing cost-saving initiatives that ensure compliance and promote excellence.
Overview
11
11
years of professional experience
Work History
Administrative Assistant
Selective Insurance
06.2025 - Current
- Enhanced office efficiency by managing daily operations and front desk duties.
- Coordinated meeting schedules to maximize team productivity and resource allocation.
- Facilitated onboarding processes and maintained accurate employee records for HR.
- Streamlined office management tasks, including filing and inventory of office supplies.
- Organized company events and team-building activities to improve workplace culture.
Office Manager
Standard Amusements LLC
06.2022 - 10.2023
- Optimized visitor interactions by directing guests to designated areas efficiently.
- Enhanced communication flow through effective call triaging and screening processes.
- Facilitated park information distribution, ensuring accurate responses to employee inquiries.
- Improved meeting coordination by scheduling and organizing for senior management.
- Streamlined document preparation following precise instructions for letters and reports.
- Efficiently managed mail sorting, ensuring timely delivery and processing.
- Implemented electronic filing systems for improved record management and retrieval.
- Provided clerical support enhancing office productivity and administrative operations.
- Ensured compliance with safety policies, maintaining risk management standards consistently.
Office Manager
GVB Music Wappingers
06.2021 - 01.2022
- Enhanced home office efficiency through organized relocation and setup efforts.
- Coordinated calendar and travel logistics for the President's engagements.
- Drafted and formatted correspondence, memos, letters, and other documents.
- Established a systematic filing approach to improve document accessibility.
- Implemented office procedures to streamline daily administrative tasks.
- Updated contact lists to ensure accurate communication channels.
Administrative Assistant
American Express
10.2019 - 01.2020
- Completed complex projects and reports, ensuring accuracy and timely updates.
- Updated office files and spreadsheets to enhance organizational efficiency.
- Facilitated communication by responding promptly to emails and correspondence.
- Coordinated appointments and schedules for two senior executives using Outlook.
- Achieved special project objectives as requested by senior executives.
- Supported fellow Executive Assistants with tasks and departmental needs.
Office Manager
Los Angeles Capital Management
07.2014 - 08.2019
- Ensured safety and confidentiality of company and client data consistently.
- Coordinated complex appointment scheduling for clients and personnel effectively.
- Managed office inventory, including ordering, stocking, and receiving shipments.
- Secured optimal savings by comparing vendor prices efficiently.
- Oversaw monthly food budget, maintaining a stocked kitchen and staff lunches.
- Launched healthy lunch program, enhancing employee interaction and morale significantly.
Education
No Degree - Psychology
Fordham University
Lincoln Center Campus, NYSkills
- Customer engagement
- Accurate data entry
- Proficient in computer applications
- Office management
- Customer service expertise
- Invoice management
- Calendar organization
- Administrative support
- Document organization
- Financial account reconciliation
- Calendar management
Timeline
Administrative Assistant
Selective Insurance
06.2025 - Current
Office Manager
Standard Amusements LLC
06.2022 - 10.2023
Office Manager
GVB Music Wappingers
06.2021 - 01.2022
Administrative Assistant
American Express
10.2019 - 01.2020
Office Manager
Los Angeles Capital Management
07.2014 - 08.2019
No Degree - Psychology
Fordham University