Lisa Collins
Syracuse,UT
Summary
Dedicated professional with over 20 years of customer service excellence, recently retired from a distinguished career with the Utah State Court of Appeals. Now a resident of Syracuse, I am eager to apply my background in store presentation, POS operations, and high-level member engagement to the Membership Associate team. I bring a proven track record of reliability, attention to detail, and a commitment to providing a welcoming experience for every individual.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Clerk of Court
Stat of Utah
Salt Lake City, UT
10.2002 - 12.2024
- Facilitated communication between judges, attorneys, and the public regarding case status and legal procedures.
- Trained new staff on court policies, documentation procedures, and case management systems to enhance operational efficiency.
- Oversaw daily operations of the clerk's office, ensuring compliance with state regulations and enhancing service delivery standards.
- Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
- Strengthened public trust by providing exceptional customer service to individuals seeking assistance or information about their cases.
- Maintained and updated electronic databases to accurately and securely store court documents.
- Contributed to a positive work environment by collaborating effectively with colleagues and legal professionals.
Sales Associate/Inventory Specialist
Stein Mart
Salt Lake City, UT
06.2014 - 11.2020
- Assisted customers with product selection and provided exceptional service to enhance shopping experience.
- Processed transactions accurately and efficiently using POS systems, minimizing customer wait times.
- Executed visual merchandising strategies to optimize product presentation and drive sales performance.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
Associate of Science - Paralegal Studies
Salt Lake Community
Salt Lake City, UTSkills
- Strong organization
- Data entry
- Schedule management
- Dispute resolution
- Creative problem solving
- Customer relations
- Computer proficiency
- Complaint handling
- Client relations
- Professional telephone demeanor
Certification
- Certificate of Judicial Administration, Michigan State University - June 2018
Timeline
Sales Associate/Inventory Specialist
Stein Mart
06.2014 - 11.2020
Clerk of Court
Stat of Utah
10.2002 - 12.2024
Associate of Science - Paralegal Studies
Salt Lake Community