Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lisa Collman

Terrebonne,Oregon

Summary

Clinical healthcare professional equipped to lead and optimize patient care operations. Proven expertise in managing clinical staff, streamlining processes, and ensuring compliance with healthcare standards. Strong focus on fostering team collaboration and adapting to evolving needs. Skilled in performance improvement, patient relations, and staff development, ensuring reliable and impactful results.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Independent Consultant Rodan & Fields

Self Employed Web
03.2017 - Current
  • Kept customer information confidential and handled details accurately.
  • Placed orders for customer purchases and personal inventory to maintain consistent stock.
  • Identified needs of customers promptly and efficiently.
  • Oversaw team of 5 consulting professionals, encouraging sales and training members on effective strategies.

Clinical Manager/Certified Medical Assistant

NW Brain & Spine
12.2005 - Current
  • Interviewed applicants and made recommendations for new hires.
  • Developed and initiated departmental goals, standards of performance, policies and procedures.
  • Managed clinical operations and procedures and enforced adherence to federal and state regulations and healthcare law requirements.
  • Trained staff nurses in medical office procedures to standardize quality of care.
  • Devised training programs to close gaps in nurse and staffs' competencies.
  • Implemented methods to reduce overhead and increase productivity, cutting monthly costs.
  • Oversaw clinical operations and procedures while remaining current of federal and state regulations to ensure organization processes were fully compliant with new healthcare law requirements.
  • Improve policies and procedures through development, implementation, revision and evaluation of new protocols.
  • Liaised between patients and physicians, initiating discussions regarding care.
  • Managed 12 employees with various personalities and from different cultures for large 3-physician practice.

Education

Some College (No Degree) -

COCC
Bend, OR

High School Diploma -

Lakeview High School
Lakeview, OR
06-1999

Skills

  • Workforce development initiatives
  • Operational efficiency management
  • Client relationships
  • Work Planning and Prioritization
  • Knowledge of safety regulations
  • Processes and procedures
  • Staff management
  • Collaborative decision-making
  • Software troubleshooting
  • Strong attention to detail
  • Strong ethical standards
  • Strong organizational skills
  • Proficient in eClinical Works & EPIC

Certification

  • Certified Medical Assistant through National Healthcare Association
  • BLS

Timeline

Independent Consultant Rodan & Fields

Self Employed Web
03.2017 - Current

Clinical Manager/Certified Medical Assistant

NW Brain & Spine
12.2005 - Current

Some College (No Degree) -

COCC

High School Diploma -

Lakeview High School

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