Experienced fitness professional with 15+ years in the industry, creating and managing results-driven fitness programs, classes, and events based on the latest health and wellness trends. Committed to delivering exceptional client and participant experiences, I am an agile and adaptable staff leader with a strong work history, motivational approach, and positive attitude. Skilled in training employees and utilizing organized methods for handling daily planning, scheduling, and customer service. With a forward-thinking and industrious mindset, I prioritize effective communication to maximize engagement and satisfaction.
Efficiently assisted with the day to day operations of the facility including opening and closing, new membership orientation, and the scheduling of equipment maintenance.
Successfully devised and instructed fee based group fitness classes that contributed to monthly revenue.
Improved over all club attendance by encouraging and motivating members to attend group fitness classes.
Responsible for the hiring and management of personal training staff of 23 employees.
Introduced as well as instructed cutting edge group fitness classes that encouraged new membership sales and retention.
Managed all group fitness scheduling and coordination, including instructing classes.
Implemented a plan to restore the wellness department at The Parker Hannifin YMCA by terminating problematic employees, identifying gaps in the departments operations and hiring qualified staff to position the department to generate revenue.
Revitalized attendance in group fitness programming at The Parker Hannifin YMCA by: