Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Lisa Conner

Cleveland,OH

Summary

Experienced fitness professional with 15+ years in the industry, creating and managing results-driven fitness programs, classes, and events based on the latest health and wellness trends. Committed to delivering exceptional client and participant experiences, I am an agile and adaptable staff leader with a strong work history, motivational approach, and positive attitude. Skilled in training employees and utilizing organized methods for handling daily planning, scheduling, and customer service. With a forward-thinking and industrious mindset, I prioritize effective communication to maximize engagement and satisfaction.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Assistant Manager/Group Fitness Manager

Miami Dade County Employee Wellness Center
06.2011 - 12.2020

Efficiently assisted with the day to day operations of the facility including opening and closing, new membership orientation, and the scheduling of equipment maintenance.
Successfully devised and instructed fee based group fitness classes that contributed to monthly revenue.
Improved over all club attendance by encouraging and motivating members to attend group fitness classes.

Personal Trainer Manager /Group Fitness Coordinator

Downtown Athletic Club
05.2007 - 06.2013

Responsible for the hiring and management of personal training staff of 23 employees.  

Introduced as well as instructed cutting edge group fitness classes that encouraged new membership sales and retention.

Recreational therapist/Group Fitness Coordinator

The Village
05.2005 - 05.2007
Organized and conducted fitness classes and community outings for the adult and juvenile population,to help maintain or improve the patient's physical, social, and emotional well-being enabling them to integrate successfully back into the community.

Group Fitness Director

The Executive Health Club
05.1996 - 05.2007

Managed all group fitness scheduling and coordination, including instructing classes.

Education

High School Diploma -

Glen Oak/ Gilmour Academy
Gates Mills, OH
06.1981

Skills

  • Customer Relations
  • Social Media
  • Staff Supervision
  • Staff Management
  • Employee Scheduling
  • Vetting and hiring staff
  • Employee Performance Evaluations
  • Scheduling and Coordinating
  • Program Planning and Implementation

Accomplishments

Implemented a plan to restore the wellness department at The Parker Hannifin YMCA by terminating problematic employees, identifying gaps in the departments operations and hiring qualified staff to position the department to generate revenue.


Revitalized attendance in group fitness programming at The Parker Hannifin YMCA by:

  • Identifying weaknesses in scheduling.
  • Adding more in demand class formats.
  • Vetted and hired qualified responsible instructors
  • Implemented policies and procedures to ensure the safety and functionality of the studios.

Certification

  • YMCA Group Exercise Instructor Certification.
  • Certified by AFAA for personal training group fitness. and Pilates.
  • AED/CPR certified.
  • Completed the protocol and business etiquette workshop at The Greater Miami Convention And Visitors Bureau.
  • Certified Spartan Fitness Training Coach.

Timeline

Assistant Manager/Group Fitness Manager

Miami Dade County Employee Wellness Center
06.2011 - 12.2020

Personal Trainer Manager /Group Fitness Coordinator

Downtown Athletic Club
05.2007 - 06.2013

Recreational therapist/Group Fitness Coordinator

The Village
05.2005 - 05.2007

Group Fitness Director

The Executive Health Club
05.1996 - 05.2007

High School Diploma -

Glen Oak/ Gilmour Academy
Lisa Conner