Lisa Connery
Homestead,PA
Summary
Highly skilled and enthusiastic professional with more than 17 years of experience managing operations in patient-centric medical offices. Successfully oversee human resources, budgeting, supply management and patient services. Develop and lead productive and efficient office staff. Contribute to high-volume medical practices by providing exceptional customer service.
Overview
22
22
years of professional experience
Work History
Group Facility Administer
DaVita Dialysis Corporation
04.2007 - Current
- Enhanced facility efficiency by streamlining processes and implementing cost-saving measures.
- Responded on 24-hour, 7-day basis to significant unusual occurrences.
- Assisted staff members through individual and group conferences in analyzing problems and improving skills.
- Monitored staff success and conducted physical inspections of facility to comply with policies and procedures.
- Managed budgets for group facilities, allocating resources wisely and ensuring financial goals were met or exceeded consistently.
- Led team training initiatives on industry best practices, bolstering employee skill sets and improving overall facility performance.
- Evaluated new technologies for integration into existing systems, enhancing operational efficiencies across various aspects of group facility management tasks.
- Conducted regular facility audits to ensure adherence to environmental regulations and maintain a safe working environment for staff members.
- Fostered a culture of continuous improvement within the organization by encouraging staff members to share ideas, collaborate on solutions, and embrace innovation in their daily workflows.
- Managed multiple facilities for optimal performance, ensuring regulatory compliance and safety standards were met.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Communicated with patients, ensuring that medical information was kept private.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
- Spearheaded and implemented new projects to expand scope of engagement.
Registered Nurse
Jefferson Regional Medical Center, AHN
05.2002 - 04.2007
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Managed care from admission to discharge.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Provided direct patient care, stabilized patients, and determined next course of action.
- Served as a preceptor for nursing students during their clinical rotations, providing valuable real-world experience and guidance to foster professional growth.
- Oversaw delivery of care for patients on medical-surgical unit, providing direct care, delegating nursing assignments and supervising team comprised of nurses, LPNs, technicians, and unit clerks.
- Managed patients recovering from medical or surgical procedures.
Education
Associates Degree Registered Nurse - Nursing
Community College of Allegheny County
Pittsburgh, PA05.2002
Skills
- Critical Thinking
- Decision-Making
- Patient Care Assessment
- Patient Education
- Training and mentoring
- Patient education and counseling
- Employee Supervision
- Staff Management
- Schedule Management
- Employee Performance Evaluations
- Process Implementation
- Facility Oversight
- Nursing Operations Management
Timeline
Group Facility Administer
DaVita Dialysis Corporation
04.2007 - Current
Registered Nurse
Jefferson Regional Medical Center, AHN
05.2002 - 04.2007
Associates Degree Registered Nurse - Nursing
Community College of Allegheny County